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Servicing and Collections Associate
TerraScaleEntry-level position in music and entertainment finance industry with hands-on training. The role focuses on royalty collection and financial operations in a fast-growing company.
About the role
Key responsibilities & impact- Daily royalty collection identification and classification
- Backup Calculation of excess collections due back to customers
- Backup Determination of cross-collateralization between customer accounts
- Backup Upload Overflow and statements to PaymentHub
- Backup Upload previous day Overflows, and Cross Collateralizations into Master and upload to Margill
- Investigate royalty shortfalls and surplus
- Investigate missing royalty payments
- YouTube Product – Statement processing and set up of cash flows / payment requests
- Keep track of Litigation Deals
- Keep Track of Delinquency / Diverted Deals – Apply resulting Fees
- Keep Track of servicing cases
- Keep track and send Repurchase letters and follow up on Matured Deal Payor Releases
- Handle collection, overflow and statement inquiries from Royalty Support and Sales
- Work closely with Operations regarding changes / updates to deals after funding
- Month end reporting and reconciliations
- Ad-Hoc servicing reporting
- Assist with Audit information requests
- Assist Accounting Department when required
Requirements
What you’ll need- 1–2 years of experience in collections, accounts receivable, or financial operations
- Basic to Intermediate proficiency in Microsoft Excel
- Strong attention to detail and accuracy in data entry and reconciliation
- Ability to manage multiple open items and follow up consistently without supervision
- Comfortable learning and navigating new financial systems and platforms
- Strong organizational and communication skills
- Experience working in a fast-paced, detail-oriented operations environment
- Associate's or Bachelor's degree in Finance, Accounting, Business, or related field (preferred, not required)
Benefits
Comp & perks- Competitive base salary with discretionary bonus opportunity
- 401(k) with employer match
- Outstanding medical, dental, and vision plans
- Paid time off
- Modern office space in an eco-friendly building
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
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Hard Skills & Tools
royalty collectionbackup calculationcross-collateralizationstatement processingcash flow managementdata entryreconciliationfinancial operationscollectionsaccounts receivable
Soft Skills
attention to detailorganizational skillscommunication skillsability to manage multiple tasksfollow-up skillsself-motivationadaptabilityproblem-solvingteam collaborationtime management