Planning Specialist, Customer Experience
TerminixSIS India
full-time
Posted on:
Location Type: Remote
Location: Florida • United States
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About the role
- Creates route plans using work order data and route analysis software
- Communicates routes within assigned territory to service personnel
- Summarizes and reviews plans daily with the Service Planning Supervisor
- Creates summary reports daily and provides to supervisor
- Performs other duties as assigned
Requirements
- Advanced knowledge of Routing and Scheduling software systems
- Advanced knowledge of the company’s branch service department as it relates to resources, territory structure, advanced planning of recurring services and schedule availability for unplanned demand
- Verbal and written communication skills, including public speaking
- Analytical skills and attention to detail
- Advanced skills with MS Office Applications (Word, Excel, Outlook, PowerPoint)
- Ability to read, analyze, and interpret general business documents, maintenance instructions, procedural manuals and/or government regulations
- Ability to manage multiple, repetitive tasks
- Basic understanding of texting software or other forms of software needed to accomplish this objective
- Ability to effectively interact with co-workers and the public
- Basic knowledge of the company’s operating systems
Benefits
- Start Day 1 for Full-Time Colleagues - No Waiting Period!
- Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
- Tuition Reimbursement benefits (for FT Colleagues)
- 401(k) retirement plan with company-matching contributions
- Vacation days & sick days
- Company-paid holidays & floating holidays
- A company mindset that prioritizes health, safety, and flexibility
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Routing softwareScheduling softwareMS Office ApplicationsWordExcelOutlookPowerPointAnalytical skillsAttention to detailTexting software
Soft skills
Verbal communicationWritten communicationPublic speakingAbility to manage multiple tasksInterpersonal skills