TEOCO

Analyst

• Perform detailed analysis of telecom invoices and related datasets to identify potential vendor overbillings and billing discrepancies.
• Document identified overbillings in structured spreadsheet formats and upload claims into TEOCO’s Claim Center application with clear explanations and supporting evidence.
• Participate in client calls and meetings to present audit findings, explain methodologies, and respond to inquiries.
• Apply audit methodologies such as pattern recognition, data filtering, and cross-referencing across multiple data sources to validate findings.
• Utilize tools including Microsoft Excel, Microsoft Access, KNIME, and SAP BusinessObjects to analyze large datasets and support audit processes.
• Research and validate billing discrepancies using contracts, tariffs, provisioning systems, and other relevant documentation.
• Review and approve invoices within TEOCO’s Cost Management system (BillTrak), ensuring proper analysis, coding, and documentation standards are met.
• Support reporting initiatives by monitoring scheduled reports, developing new reporting solutions, and ensuring alignment with internal and client KPIs.
• Assist with client and vendor communications, including responding to inquiries and supporting issue resolution.

Senior Telecom Expense Analyst

Auditor

• Analyze client invoice data and pinpoint vendor overbillings or under billings.
• Apply general audit principles such as pattern recognition, data filtering, and cross-referencing multiple data sources.
• Analyze contracts, tariffs, Interconnection Agreements, and research potential data sources.
• Use software such as MS Excel, SQL, MS Access, Python, KNIME, Alteryx, and Business Objects.
• Load potential overbillings or underbillings into TEOCO's web-based Claim Center application.
• Provide ongoing support to the reconciliation team and participate in client calls as needed.

Senior Telecom Expense Analyst

Network Cost Auditor