Billing Specialist
Within Health
Patient Account Supervisor
Tenet Healthcare
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $51,626 - $77,438 per year
Job Level
Mid-LevelSenior
About the role
- Supervision and leadership of the Patient Account Representatives, both on-site and telecommuters, including interviewing, hiring, training, scheduling, and monitoring of staff
- Manage all aspects of A/R Management and Performance Management, including collections, productivity, quality and aging
- Attend meetings and respond timely to requests, complete accounts referred to the Supervisory Desk, and develop action plans to mitigate issues
- Train, develop, motivate and assist subordinates; maintain a work environment that promotes morale, engagement, and growth
- Review and respond timely to requests, emails, telephone calls, issues, account research and resolution as needed by staff, management and clients
- Conduct and participate in meetings, conference calls and training sessions; complete monthly quality evaluations and performance reviews
Requirements
- High School diploma and/or equivalent education
- 4-7 years experience preferred
- Advanced knowledge of UB-04, EOB interpretation, CPT and ICD-9 codes
- Supervisory experience or demonstrated leadership
- Very good written and verbal communication skills
- Strong interpersonal skills
- Strong technical skills, including PC and MS Office Suite knowledge
- Proficient in Microsoft Office (Word and Excel)
- Advanced writing skills
- Ability to provide advanced customer service
- Ability to train and coach staff
- Ability to multi-task
- Strong leadership and organizational skills
- Excellent working knowledge of Patient Financial Services operations with specific focus on Inpatient and Outpatient Managed Care and Commercial payors (i.e., Medicare regulations and compliance; HIPAA)
