Tend

Program Manager

• Own proactive sourcing strategy for Dentists, Hygienists, and Dental Assistants across tend’s studio markets — building diverse, qualified pipelines that match our growth plan and studio opening calendar.
• Use advanced Boolean, LinkedIn Recruiter, dental school databases, association directories, niche job boards, and creative channels to surface passive candidates who aren’t actively looking.
• Qualify leads and transition high-potential candidates to recruiters with clear context and warm handoffs — so no momentum gets lost between sourcing and outreach.
• Craft personalized, on-brand outreach that reflects Tend’s voice and resonates with clinicians — and continuously test and refine messaging to improve response and conversion rates.
• Own the clinical CRM — segmenting talent pools, building nurture campaigns, and keeping engagement warm between when a candidate enters the pipeline and when they’re ready for a conversation.
• Design and execute multi-touch outreach sequences informed by data: what’s generating replies, what’s converting to interviews, and what’s falling flat.
• Pull contacts from external sources (dental school databases, association member lists, event attendees, purchased lists) and import, tag, and segment them cleanly in the CRM.
• Partner with the VP of TA on employer brand initiatives, referral programs, and recruiting events that feed the pipeline and strengthen Tend’s presence in the clinical talent market.
• Maintain clean, well-tagged candidate data so the team can pull accurate pipelines, market insights, and reporting at any time.
• Act as a Greenhouse power user and day-to-day administrator — updating job templates, scorecards, approval workflows, user permissions, and reporting dashboards for clinical hiring.
• Keep the ATS clean and trustworthy: monitor data integrity, ensure candidates move through stages accurately, and coach the team on consistent system use.
• Build and maintain recruiting reports and dashboards that track pipeline health, sourcing channel effectiveness, conversion rates, and time-to-fill — turning data into clear recommendations.
• Stay close to the dental talent market — tracking compensation trends, competitor moves, and labor data that inform how we hire and what we lead with in outreach.
• Contribute to a recruiting culture that’s fast, thoughtful, and high-quality — sharing sourcing wins, raising the bar on candidate experience, and helping teammates grow.

Sourcing and CRM Program Manager

Full-stack Engineer

• Translate complex clinical and operational use cases into structured AI solutions that are reliable, safe, and production-ready
• Partner closely with Product and Operations to identify where AI can reduce friction, automate manual steps, and improve patient outcomes
• Evaluate emerging Claude capabilities and advocate for their adoption when they meaningfully advance our product roadmap
• Build and maintain backend services and APIs that support our studio-facing and patient-facing products
• Develop integrations with external systems — including our dental management platforms, scheduling tools, and communication infrastructure
• Write clean, well-tested code with a focus on performance, reliability, and long-term maintainability
• Contribute to CI/CD pipelines, deployment practices, and cloud-native architecture on AWS
• Work cross-functionally with engineers, product managers, and clinical operations teams throughout the product lifecycle
• Participate in code reviews, technical planning, and sprint ceremonies in an agile environment
• Help document AI implementations clearly so teammates can understand, iterate on, and extend your work
• Stay close to how our studio teams and members use our tools — feedback from the field shapes what we build

Sourcing and CRM Program Manager

Software Engineer, AI