Act as the strategic architect of client success as a Professional Services Account Manager (SAM).
Partner with the Account Team to identify, investigate, and define high-impact professional services proposals.
Translate complex client needs into clear, actionable scopes of work and contractual documentation.
Ensure services align with client goals and lead to long-term success in both pre-sales and post-sales capacities.
Consistently meet or exceed quarterly and annual service sales booking targets.
Partner with sales teams to build and execute measurable territory plans that secure long-term growth.
Maintain accurate business forecasts to assist Resource Management (RMO) and Delivery teams in capacity planning.
Architect "Exposure" strategies that integrate cloud, identity, and assets into a unified risk profile.
Design clear technical roadmaps showing Tenable solutions integration into clients' network environments.
Align Tenable’s service offerings with client business requirements for maximum ROI and objective achievement.
Lead the creation of professional Proposals, Statements of Work (SOWs), and Change Orders.
Navigate negotiations by collaborating with Legal, Operations, and Sales on MSAs and Purchase Orders.
Act as a trusted advisor for client executives, driving service expansion and cross-selling.

Requirements

8+ years in IT or Cybersecurity, with at least 5 years in a sales or services-related role.
A documented history of achieving or exceeding sales targets, ideally within the professional services sector.
Deep knowledge of enterprise network security, cloud architecture (and on-premise equivalents), and cutting-edge infrastructure.
Ability to lead executive-level discussions and simplify complex security models into business-value conversations.
Expert-level skill in developing commercial and technical paperwork, including proposals and client presentations.
Strong skills in issue tracking, triaging, and escalation management to ensure project timelines are met.
Bachelor’s degree in an IT-related field or equivalent professional experience.
Familiarity with information security frameworks and industry best practices.
Willingness to travel to client sites up to 50%, covering both local and extended territories.
A "hands-on" contributor who is comfortable moving between high-level strategy and tactical execution.
Applicants must be authorized to work for any employer in the U.S. We are unable to provide sponsorship for work visas of any kind at the time of hire, or at any point during employment.

Benefits

medical, dental, vision, disability and life insurance
401(k) retirement savings with company match
employee stock purchase plan
employee referral program
flexible spending accounts
Employee Assistance Program (EAP)
education assistance
parental leave
paid time off (PTO)
company-paid holidays
health and wellness events
community programs

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

enterprise network securitycloud architectureinfrastructureproposal developmentcontractual documentationsales forecastingrisk managementtechnical roadmapsissue trackingescalation management

Soft Skills

strategic thinkingclient relationship managementnegotiationcommunicationleadershipproblem-solvingcollaborationpresentation skillsadaptabilitybusiness acumen