Field Support Specialist II - Remote
Acuity
Application Analyst, Epic ClinDoc
Temple Health – Temple University Health System
full-time
Posted on:
Origin: • 🇺🇸 United States • Pennsylvania
Visit company websiteJob Level
JuniorMid-Level
About the role
- Supporting and enhancing TUHS applications, including adding new features
- Testing/applying vendor releases/system upgrades and addressing system defects
- Analyze technical and functional aspects of the application and define system requirements
- Develop logical data models
- Educate cross-functional application teams and TUHS stakeholders on system functionality
- Adhere to change management procedures and thoroughly document assigned applications
- Communicate all application changes to internal department teams
- Work on-site three days a week (Tuesday, Wednesday and Thursday) at Temple Health Women's and Families Hospital.
Requirements
- High School Diploma or Equivalent Required
- Bachelor's Degree in relevant field Preferred
- 2 years experience in related role with proficient ability to troubleshoot, research, and solve complex problems Required
- General Experience and knowledge of basic hardware configurations, database management tools, and query language Required
- General Experience in Healthcare IT Preferred
- This role requires three days on-site (Tuesday, Wednesday and Thursday) at Temple Health Women's and Families Hospital
