TELUS

Market Intelligence Manager – Planning, Community Performance

TELUS

full-time

Posted on:

Location Type: Office

Location: TorontoCanada

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Salary

💰 CA$70,000 - CA$120,000 per year

Tech Stack

About the role

  • The Market Intelligence Manager will be responsible for creating, developing, and optimizing performance reports and dashboards to support sales teams and strategic decision-making.
  • Community Analysis and Performance: Create and maintain community performance and GTM dashboards
  • Conduct in-depth analyses to provide actionable recommendations
  • Calculate and track ROI of community events and initiatives
  • Analyze performance data to guide strategy
  • Strategic Planning and Market Excellence: Support annual and quarterly planning with analytical data
  • Lead community analysis, selection, and prioritization
  • Collaborate on creating localized surveys and research
  • Provide recommendations for market excellence
  • Performance Management: Develop budget and track performance
  • Monitor gating KPIs, objectives by channels, all products, orders/GA, performance
  • Create executive presentations
  • Manage fiber construction performance: objectives|models|SBC
  • Advanced Reporting and Dashboard Creation: Design and develop advanced reports and dashboards for sales teams
  • Create complex and interactive data visualizations
  • Develop custom performance reports according to business needs
  • Optimize report and dashboard performance

Requirements

  • Bachelor's degree in computer science, mathematics, statistics, business, or related field
  • Minimum 4-6 years of experience in reporting, analytics, or business intelligence
  • Demonstrated experience in creating advanced dashboards and reports
  • Knowledge of sales processes and business metrics
  • Expertise in Tableau or Power BI (advanced dashboard creation, custom calculations)
  • Proficiency in SQL and data queries
  • Advanced Google Sheets skills (formulas, pivot tables, charts)
  • Experience with CRM systems and data platforms
  • Excellent communication skills
  • Analytical thinking and problem-solving ability
  • Attention to detail and rigor in analysis
  • Results-oriented with business acumen
  • Bilingual in English and French.
Benefits
  • Comprehensive total rewards package highlighting competitive salary and bonus structures
  • Minimum 3 weeks of vacation
  • Flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
reportinganalyticsbusiness intelligenceadvanced dashboardsSQLdata queriesGoogle Sheetsformulaspivot tablescharts
Soft Skills
communicationanalytical thinkingproblem-solvingattention to detailresults-orientedbusiness acumen