TELUS

Manager – Market Intelligence, Planning & Community Performance

TELUS

full-time

Posted on:

Location Type: Office

Location: TorontoCanada

Visit company website

Explore more

AI Apply
Apply

Salary

💰 CA$109,000 - CA$202,000 per year

Tech Stack

About the role

  • Lead PMO marketing initiatives, strategic planning, and market excellence programs
  • Drive program/project implementation and deployment across Ontario regions
  • Conduct comprehensive community analysis, selection, and prioritization
  • Manage unified Go-To-Market (GTM) yearly and quarterly planning initiatives
  • Oversee budget and performance management in collaboration with national teams, including gating KPIs, channel targets, product performance, orders/GA, and yield metrics
  • Design and maintain community performance and GTM dashboards
  • Develop and test hypotheses to explain market performance and customer behavior
  • Take initiative to develop and execute client and market research programs to address identified issues and influence corporate strategy
  • Conduct community GTM deep-dives, delivering insights and actionable data to orient strategy and monitor performance
  • Prepare executive presentations
  • Develop, communicate, and promote actionable research recommendations and KPI reporting to all levels of management
  • Communicate financial impact of recommendations and downstream effects on products and services
  • Calculate and report ROI on GTM events and initiatives
  • Drive a high-performing, highly engaged workforce through effective leadership activities
  • Implement measurable engagement and recognition programs
  • Ensure completion of quality performance processes and knowledge transfer
  • Define and prioritize information needs while managing multiple complex projects

Requirements

  • Bachelor's degree in Business, Marketing, Statistics, Economics, or related field
  • 5+ years of experience in market research, business intelligence, or strategic planning
  • 2+ years of people leadership experience
  • Advanced proficiency in developing and executing market research programs to influence corporate strategy
  • Expert-level skills in data analysis, statistical modeling, and hypothesis testing
  • Proven ability to develop and communicate actionable research recommendations and KPI reporting to all management levels
  • Strong financial acumen with ability to articulate business cases and ROI
  • Advanced Excel, PowerPoint, and data visualization skills
  • Experience with dashboard development and BI tools (Tableau, Power BI, or similar)
  • Exceptional presentation and communication skills for executive-level audiences
  • Proven ability to manage multiple complex projects simultaneously
  • Strategic thinking with strong problem-solving capabilities
  • Nice to Have: MBA or Master's degree in related field
  • Experience in telecommunications or technology industry
  • Knowledge of fibre network deployment and infrastructure planning
  • Familiarity with Go-To-Market strategy development
  • Experience with survey design and primary research methodologies
  • Project Management Professional (PMP) certification
  • SQL or other data querying languages
Benefits
  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
market researchbusiness intelligencestrategic planningdata analysisstatistical modelinghypothesis testingKPI reportingdashboard developmentSQLsurvey design
Soft Skills
leadershipcommunicationstrategic thinkingproblem-solvingpresentation skillsfinancial acumeninitiativeengagementcollaborationproject management
Certifications
Project Management Professional (PMP)Bachelor's degreeMBA or Master's degree