TELUS Digital

Senior Product Delivery Manager

TELUS Digital

full-time

Posted on:

Location Type: Hybrid

Location: Buenos AiresArgentina

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Job Level

About the role

  • Oversees and drives the strategy for delivery excellence
  • Manages a significant portfolio of client engagements
  • Provides executive-level leadership and mentorship to a team of Managers
  • Defines and tracks strategic Delivery and Business value metrics
  • Provides effective oversight of delivery work
  • Proactively communicates across client relationships
  • Builds client relationships and conducts Quarterly Business Reviews
  • Delivers presentations and workshops
  • Direct the technical definition and architectural design for complex client solutions
  • Acts as the primary technical mentor for Team Leads and Senior Engineers
  • Intervenes as the top technical expert in projects facing critical challenges

Requirements

  • 10+ years of experience in Engineering
  • 2+ years managing other managers
  • Strong, demonstrated knowledge of the full Software Development Life Cycle (SDLC)
  • Proven experience in designing and reviewing complex software architectures
  • Expert mastery of at least one modern programming stack (e.g., Node.js/TypeScript, Python/Django/Flask, Java/Spring)
  • Solid experience with DevOps practices (CI/CD, IaaC with Terraform/Ansible/CloudFormation)
  • Ability to perform and guide in-depth code reviews
  • Advanced knowledge of database systems (relational and NoSQL)
  • Excellent English communication skills
  • Solid proficiency in working with data, analysis, and data visualization
  • Experience dealing with KPIs: eSAT, cSAT, Revenue, Headcount, Bench
Benefits
  • Professional development
  • Mentorship opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Software Development Life Cycle (SDLC)software architecture designNode.jsTypeScriptPythonDjangoFlaskJavaSpringDevOps practices
Soft Skills
leadershipmentorshipcommunicationclient relationship managementpresentation skillsstrategic thinkingproblem-solvingteam managementanalytical skillsoversight