Teltonika

IoT Solutions Engineer

Teltonika

full-time

Posted on:

Location Type: Hybrid

Location: Irving • Texas • United States

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About the role

  • - Work with various Teltonika Telematics manufactured GNSS tracking devices that embed technologies such as Bluetooth, CANbus, RS232/RS485 and 1-Wire
  • - Propose different ways on how to incorporate our devices for various use cases
  • - Be responsible for arranging technical tasks for custom development projects and coordinating solution release to clients
  • - Troubleshoot, provide assistance, and consult clients via a dedicated ticketing system or online meetings/chats if they are needed
  • - Communicate with global international corporations that provide car sharing, rental, fleet management solutions and various other companies from different vehicle telematics fields
  • - Cooperate with RnD, quality assurance and project management teams to ensure the maintenance of the projects and that solutions reach the clients on time
  • - Have an opportunity to go on business trips to visit clients and help them directly implement Teltonika devices into their business use-cases
  • - Guide colleagues and customers by preparing wiki documentation or training

Requirements

  • - Telecommunications, electronics, informatics, engineering education or previous work experience in technical or engineering fields
  • - Passion for providing help to others, caring, willing to grow and enrich your technological know-how
  • - Great communication skills, are capable of fluently speaking and writing in English (proficiency in other languages will be considered as an advantage)
  • - Analytical and creative thinking and mindset for problem-solving and troubleshooting
  • - Understanding or basic knowledge of telecommunication technologies (2G, GPRS, 3G, 4G), CANbus, BLE
  • - Knowledge or work experience working with ticketing-based platforms (Jira, GitLab, OpenProject, ServiceDesk) (this will be considered as an advantage)
  • - Experience in customer service (this will be considered as an advantage)
Benefits
  • - Hybrid work model based out of our **Irving, Texas** office.
  • - Great opportunities to grow in a strong and rapidly expanding IoT company.
  • - Structured onboarding and training on Teltonika’s internal systems, sales processes, and product-related topics, with continuous feedback and development support.
  • - Long-term career growth opportunities, including increased seniority or progression into Team Lead roles.
  • - Three weeks of paid vacation.
  • - Six sick days plus an extra day off on your birthday.
  • - Multicultural and diverse work environment that values knowledge sharing, collaboration, and a positive team culture.
  • - Internal knowledge-sharing sessions to support continuous professional growth.
  • - Team-building activities that foster trust, engagement, and collaboration.
  • - Standard working hours.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
GNSS tracking devicesBluetoothCANbusRS232RS4851-Wiretelecommunication technologies2GGPRS3G
Soft Skills
communication skillsanalytical thinkingcreative thinkingproblem-solvingcustomer servicewillingness to growcaring attitude