Telstra

Customer Service & Sales Consultant

Telstra

part-time

Posted on:

Location Type: Office

Location: Forster • Australia

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About the role

  • Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
  • Be the Go-To Tech Expert: Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
  • Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
  • Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.

Requirements

  • Great Communication Skills: You’re a natural at connecting with people and making their day better.
  • Solution-Oriented Approach: You enjoy thinking on your feet and tailoring solutions for each customer.
  • Sales Drive: You’re motivated to achieve (and exceed!) sales targets and KPIs.
  • Passion for Learning: You’re eager to grow and develop your skills in a dynamic environment.
  • Resilience and Positivity: You have a can-do attitude, even when things get busy.
  • Customer-Facing Experience: Previous experience is a plus but not required—bring your enthusiasm and we’ll teach you the rest!
Benefits
  • Plus 12% Superannuation
  • Plus 10% Variable Remuneration
  • Generous Discounts: Enjoy 30% off Telstra services and exclusive offers with over 240 brands and partners.
  • Leave Options: Take advantage of 16 weeks of paid parental leave, the Telstra Extra Day Off, gender affirmation leave, Cultural Leave, Blood Donor Leave, and the ability to purchase up to 4 weeks of additional leave.
  • Training & Career Growth Opportunities: Access over 17,000 learning programs with LinkedIn Learning, and develop your career with our Future Ready program designed to build on your skills and prepare you for your next step.
  • Flexibility: We offer flexible working hours and a supportive approach to parental leave—do it your way!
  • Recognition & Rewards: Benefit from monthly performance rewards and a range of recognition programs to celebrate your success.
  • Inclusive Culture: Join a diverse and inclusive team where everyone’s unique perspective is valued and respected.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
great communication skillssolution-oriented approachsales drivepassion for learningresiliencepositivitycustomer-facing experience