Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
Be the Go-To Tech Expert: Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.

Requirements

Great Communication Skills: You’re a natural at connecting with people and making their day better.
Solution-Oriented Approach: You enjoy thinking on your feet and tailoring solutions for each customer.
Sales Drive: You’re motivated to achieve (and exceed!) sales targets and KPIs.
Passion for Learning: You’re eager to grow and develop your skills in a dynamic environment.
Resilience and Positivity: You have a can-do attitude, even when things get busy.
Customer-Facing Experience: Previous experience is a plus but not required—bring your enthusiasm and we’ll teach you the rest!

Benefits

Hourly Rate: $30.33 per hour
Additional 25% for weekday hours worked after 6 PM
25% for hours worked on Saturday
100% for hours worked on Sunday
150% for hours worked on public holidays
Plus 12% Superannuation
Plus 10% Variable Remuneration
Generous Discounts: Enjoy 30% off Telstra services and exclusive offers with over 240 brands and partners
Leave Options: Take advantage of 16 weeks of paid parental leave, the Telstra Extra Day Off, gender affirmation leave, Cultural Leave, Blood Donor Leave, and the ability to purchase up to 4 weeks of additional leave
Training & Career Growth Opportunities: Access over 17,000 learning programs with LinkedIn Learning
Flexibility: Flexible working hours and a supportive approach to parental leave
Recognition & Rewards: Monthly performance rewards and a range of recognition programs

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

communication skillssolution-oriented approachsales drivepassion for learningresiliencepositivitycustomer-facing experience