Telligen

Program Training Specialist – LTSS

Telligen

full-time

Posted on:

Location Type: Hybrid

Location: West Des Moines • Iowa • 🇺🇸 United States

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Job Level

SeniorLead

About the role

  • Collaborate with client to identify training needs and create or procure training for direct support professionals, and/or case managers.
  • Serve as liaison with internal and external customers to ensure projects, plans, and/or products are completed satisfactorily.
  • Serve as a representative of the Company at external client meetings.
  • Promote company expertise and solutions to prospective clients.
  • Partner with team members and internal/external customers as necessary, to determine and evaluate methods to encourage participation in the quality improvement and/or special project initiatives.
  • Maintain positive relationships with internal and external clients to ensure continued participation.
  • Monitors project expenses to ensure alignment with budget.

Requirements

  • Four-year degree in a healthcare-related field or equivalent training and/or experience.
  • 8 years experience in health care with an emphasis on research and project management.
  • Experience with whole person, team-based approach to care.
  • Knowledge of LTSS, and LTSS Waiver Programs.
  • Understanding of what CBT is and how to make training competency-based in a meaningful way.
  • A strong knowledge of federal state and rules and regulations for these programs and Evidenced-Based Practices.
  • Three years of experience in project management or a major supervisory role with experience managing a major component of a healthcare operation or quality in an environment similar in scope to the Iowa Medicaid LTSS Program.
  • Developing, implementing, and leading provider training.
  • Experience working in a LMS (Learning Management System)
  • Relevant master’s degree in Project Management, Learning Management, Staff Development, Education, Mental Health, Social Work, or other relevant fields preferred.
Benefits
  • Ownership: As a 100% employee-owned company, our employee-owners drive our business and share in our success.
  • Community: We show up - for our clients, our communities and each other. Being a responsible corporate partner is part of who we are.
  • Ingenuity: We value bold ideas and calculated risks. Innovation thrives when we challenge the status quo and listen to diverse perspectives.
  • Integrity: We foster a respectful, inclusive, and collaborative environment built on trust and excellence.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
project managementresearchprovider trainingcompetency-based trainingEvidenced-Based PracticesLTSSLTSS Waiver Programsteam-based carebudget management
Soft skills
collaborationcommunicationrelationship managementcustomer serviceleadershipevaluationparticipation encouragement
Certifications
four-year degree in healthcare-related fieldmaster’s degree in Project Managementmaster’s degree in Learning Managementmaster’s degree in Staff Developmentmaster’s degree in Educationmaster’s degree in Mental Healthmaster’s degree in Social Work