TELESYSTEM

Sales Engineer

• Demonstrate and apply an advanced level of product knowledge when working with customers and partners.
• Assist sales personnel, engineering team and external partners to approve proposals for sales opportunities.
• Gather and analyze data and author design of potential solutions that are relevant, valued and compelling to the client while being profitable for the company.
• Manage ICB process for technical requests outside of standard product catalog.
• Discover and qualify prospective and current customer’s business needs, and then design solutions that leverage Telesystem’s product portfolio and network assets.
• Provide virtual and field support as required to assist Sales team with product presentation and solution design.
• Assist Manager, Sales Engineering in conducting monthly trainings for Sales Team on new products, data networking, telecommunications technology and more.
• Contribute to technical responses required for RFPs and other enterprise opportunities as needed.
• Assist with product development initiatives as needed and serve as one of the subject matter experts for sales training once the product is release by Product Development.
• Assist other Sales Engineers in the day-to-day tasks and provide training as needed.
• Monitor and oversee the task approval process in the CRM system for the sales engineering team to ensure order accuracy and follow up with appropriate parties as needed for changes.
• Prepare and present internal and external training programs on new products and features.
• Attend industry events, partner workshops/expos/symposiums, and trade shows as delegated for the purpose of supporting the Sales Team, improving solution design, competitive intelligence gathering and industry trend analysis.
• Following and enforcing the Company’s policies and procedures, including the EEO guidelines and safety at all times.
• Performing any miscellaneous department duties as needed.

Senior Sales Engineer