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Senior Sales Engineer
TELESYSTEMSenior Sales Engineer providing pre/post-sales technical support for Telesystem's channel partners and clients. Responsible for consulting, design, and engineering of complex sales solutions.
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales EngineeringData AnalysisSolution DesignTechnical Proposal DevelopmentProduct KnowledgeTelecommunications TechnologyCybersecurity Solutions
Soft Skills
Customer EngagementTraining and DevelopmentCollaborationCommunicationProblem Solving
Tools & Technologies
CRM SystemMicrosoft OfficeExcelWordPowerPointOutlookVisio
Certifications & Qualifications
CCNA CertificationFortinet NSE Level 4
Industry Keywords
TelecommunicationsSales SupportRFP ResponsesProduct DevelopmentIndustry Events
Tech Stack
Tools & technologiesCyber Security
About the role
Key responsibilities & impact- Demonstrate and apply an advanced level of product knowledge when working with customers and partners.
- Assist sales personnel, engineering team and external partners to approve proposals for sales opportunities.
- Gather and analyze data and author design of potential solutions that are relevant, valued and compelling to the client while being profitable for the company.
- Manage ICB process for technical requests outside of standard product catalog.
- Discover and qualify prospective and current customer’s business needs, and then design solutions that leverage Telesystem’s product portfolio and network assets.
- Provide virtual and field support as required to assist Sales team with product presentation and solution design.
- Assist Manager, Sales Engineering in conducting monthly trainings for Sales Team on new products, data networking, telecommunications technology and more.
- Contribute to technical responses required for RFPs and other enterprise opportunities as needed.
- Assist with product development initiatives as needed and serve as one of the subject matter experts for sales training once the product is release by Product Development.
- Assist other Sales Engineers in the day-to-day tasks and provide training as needed.
- Monitor and oversee the task approval process in the CRM system for the sales engineering team to ensure order accuracy and follow up with appropriate parties as needed for changes.
- Prepare and present internal and external training programs on new products and features.
- Attend industry events, partner workshops/expos/symposiums, and trade shows as delegated for the purpose of supporting the Sales Team, improving solution design, competitive intelligence gathering and industry trend analysis.
- Following and enforcing the Company’s policies and procedures, including the EEO guidelines and safety at all times.
- Performing any miscellaneous department duties as needed.
Requirements
What you’ll need- High School Diploma or equivalent - required
- 4 years of Sales Engineering experience or similar role - required
- 7 years in the telecommunications industry in a technical role or similar industry experience - required
- Obtain a CCNA Certification level or higher – required *Must be obtained within the first year of employment*
- Fortinet NSE level 4 or higher certification – required *Must be obtained within the first year of employment*
- Proficiency in Microsoft Office: Excel, Word, PowerPoint, Outlook, and Visio products – required
- 2 years of sales with Cybersecurity products/solutions - preferred
Benefits
Comp & perks- The Company is a drug-free workplace. All employees are required to adhere to the Company’s drug-free workplace programs and policies. Pre-employment testing is mandatory.