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Senior Sales Engineer
TELESYSTEMSenior Sales Engineer providing pre/post-sales technical support for Telesystem's channel partners and clients. Responsible for consulting, design, and engineering of complex sales solutions.
Tech Stack
Tools & technologiesCyber Security
About the role
Key responsibilities & impact- Demonstrate and apply an advanced level of product knowledge when working with customers and partners.
- Assist sales personnel, engineering team and external partners to approve proposals for sales opportunities.
- Gather and analyze data and author design of potential solutions that are relevant, valued and compelling to the client while being profitable for the company.
- Manage ICB process for technical requests outside of standard product catalog.
- Discover and qualify prospective and current customer’s business needs, and then design solutions that leverage Telesystem’s product portfolio and network assets.
- Provide virtual and field support as required to assist Sales team with product presentation and solution design.
- Assist Manager, Sales Engineering in conducting monthly trainings for Sales Team on new products, data networking, telecommunications technology and more.
- Contribute to technical responses required for RFPs and other enterprise opportunities as needed.
- Assist with product development initiatives as needed and serve as one of the subject matter experts for sales training once the product is release by Product Development.
- Assist other Sales Engineers in the day-to-day tasks and provide training as needed.
- Monitor and oversee the task approval process in the CRM system for the sales engineering team to ensure order accuracy and follow up with appropriate parties as needed for changes.
- Prepare and present internal and external training programs on new products and features.
- Attend industry events, partner workshops/expos/symposiums, and trade shows as delegated for the purpose of supporting the Sales Team, improving solution design, competitive intelligence gathering and industry trend analysis.
- Following and enforcing the Company’s policies and procedures, including the EEO guidelines and safety at all times.
- Performing any miscellaneous department duties as needed.
Requirements
What you’ll need- High School Diploma or equivalent - required
- 4 years of Sales Engineering experience or similar role - required
- 7 years in the telecommunications industry in a technical role or similar industry experience - required
- Obtain a CCNA Certification level or higher – required *Must be obtained within the first year of employment*
- Fortinet NSE level 4 or higher certification – required *Must be obtained within the first year of employment*
- Proficiency in Microsoft Office: Excel, Word, PowerPoint, Outlook, and Visio products – required
- 2 years of sales with Cybersecurity products/solutions - preferred
Benefits
Comp & perks- The Company is a drug-free workplace. All employees are required to adhere to the Company’s drug-free workplace programs and policies. Pre-employment testing is mandatory.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
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Hard Skills & Tools
Sales EngineeringData AnalysisSolution DesignTechnical Proposal DevelopmentProduct KnowledgeTelecommunications TechnologyCybersecurity Solutions
Soft Skills
Customer EngagementTraining and DevelopmentCollaborationCommunicationProblem Solving
Certifications
CCNA CertificationFortinet NSE Level 4