Telestream

Director, Platform Engineering – Cloud Infrastructure

Telestream

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

Lead

Tech Stack

AWSAzureCloudDockerEC2Google Cloud PlatformKubernetesPrometheusTerraform

About the role

  • **About Telestream**
  • Telestream is a global leader in video transcoding and media workflow automation, offering products from desktop applications to enterprise-class cloud services . Our solutions empower high-quality production, processing, and distribution of video content for media organizations worldwide . We specialize in helping customers ingest, process, and delive**r** the highest-quality media content efficiently.
  • **Location: Remote US**
  • **Job Summary**
  • We are seeking an experienced Sr. Manager of Platform Engineering and Cloud Infrastructure to lead the design, stability, and growth of Telestream’s cloud operations and manage a small team of ~5 engineers. In this role, you will ensure our cloud infrastructure is highly available, scalable, and secure to support mission-critical media processing services. You will drive infrastructure uptime and reliability, develop automation tools, and guide next-generation operations across AWS, Google Cloud, and Azure. ******This is a strategic leadership position that also requires deep technical expertise; 50% collaboration with cross-functional teams (Engineering, Product, Design, etc.) to align infrastructure initiatives with product goals and 50% people management. **
  • **This is a full-time remote position** in the media technology industry, offering the opportunity to shape the cloud platform that powers Telestream’s innovative video solutions.

Requirements

  • __**Qualifications & Requirements**__
  • - **Leadership Experience:** 5+ years of engineering leadership experience, including managing **distributed (remote) teams**. Proven ability to mentor engineers, set clear goals, and build a strong team culture in a geographically dispersed environment.
  • - **Technical Depth & Strategy:** Ability to dive deep into technical details while also operating at a strategic, organizational level. You can review architecture designs or debug issues, and equally contribute to high-level technology strategy and planning.
  • - **Talent Development:** A track record of recruiting, hiring, and **retaining top engineering talent** in a competitive market. You excel at building high-performing teams and supporting the growth of individual team members.
  • - **Agility & Clarity:** Thrives in environments with high ambiguity and rapid change. Capable of bringing clarity to undefined problems and maintaining focus on execution. **Adaptable** and calm under pressure, with strong problem-solving skills in dynamic situations.
  • - **Cloud Infrastructure Expertise:** Deep experience with **AWS** (using services such as EC2, S3, RDS, and EKS). Familiarity with multi-cloud environments (Google Cloud Platform and Microsoft Azure) is a plus. Hands-on skills in containerization (Docker) and orchestration with **Kubernetes** are required.
  • - **Infrastructure as Code & DevOps:** Proficiency in Infrastructure-as-Code tools like **Terraform** for automating cloud deployments. Strong understanding of DevOps and CI/CD pipelines – able to design and maintain continuous integration and delivery workflows for cloud services.
  • - **Observability & Monitoring:** Experience implementing monitoring, logging, and observability tooling to keep systems healthy. Familiarity with tools such as the **Elastic Stack (ELK)**, Prometheus, or similar solutions for tracking system performance and reliability is desired.
  • - **Operational Excellence:** Care deeply about security, reliability, and operational excellence as first-class priorities. Demonstrated commitment to incorporating security best practices and rigorous testing in infrastructure changes. Experience running 24/7 **production environments** and instituting effective on-call and incident management processes.
  • - **Education:** Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent practical experience). A Master’s degree is a plus.
  • - **Domain Knowledge (Bonus):** Experience in the **digital media, video streaming, or broadcast** industry is a plus. An understanding of media workflows or video processing pipelines will help you quickly grasp Telestream’s core domain.
Benefits
  • **Perks That Power Your Life****We offer a comprehensive package designed to support your health, financial security, and work-life balance. Our benefits are built to keep you healthy, supported, and free to do your best work.
  • - Day-one medical, dental & vision coverage
  • - 100% company-paid life + disability insurance
  • - 401(k) with a sweet company match (up to 8%)
  • - Quarterly HSA boosts & flexible spending accounts
  • - Flexible time off (salaried) or PTO (hourly) + generous paid holidays
  • - Pet insurance (yes, your dog gets benefits too)
  • - Legal plan + extras like accident & critical illness coverage
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
AWSGoogle CloudMicrosoft AzureDockerKubernetesTerraformCI/CDElastic Stack (ELK)PrometheusInfrastructure as Code
Soft Skills
leadershipmentoringteam buildingproblem-solvingadaptabilitystrategic thinkingclarity in ambiguitycommunicationcollaborationtalent development