Telesat

Sales Business Analyst

Telesat

full-time

Posted on:

Location Type: Hybrid

Location: Ottawa • Canada

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About the role

  • Own and manage the Sales technology ecosystem, including Salesforce, Altify, and CPQ platforms.
  • Map end-to-end sales processes, ensuring alignment with system workflows and operational handoffs.
  • Ensure the sales process and methodology are fully enabled and consistently supported across all tools.
  • Serve as the primary point of contact for defining business requirements for new features, enhancements, and system improvements.
  • Partner with business stakeholders to gather, clarify, and prioritize process and system requirements.
  • Translate business needs into clear documentation, user stories, and implementation packages for the IT team.
  • Review and validate solutions delivered by IT to ensure they meet defined requirements and business expectations.
  • Ensure sales tools work together seamlessly through reliable integrations, APIs, and data workflows.
  • Identify system gaps, inefficiencies, and handoff issues, and partner with IT to implement practical solutions.
  • Maintain visibility into system dependencies and support roadmap planning to improve end-to-end sales execution.
  • Identify opportunities to simplify processes, reduce friction, and improve user experience across sales tools.
  • Maintain system documentation, process guidelines, and governance standards.
  • Drive consistency and scalability in the use of the Sales technology stack across global teams.

Requirements

  • Deep expertise in Salesforce architecture, data models, workflows, and system capabilities.
  • Strong understanding of complex sales methodologies tools (account planning, opportunity planning, methodology alignment) - preferred
  • Strong understanding of CPQ tools and BSS systems
  • Strong experience with integrations, APIs, and data flow modeling across multiple systems.
  • Proven experience in mapping and documenting end-to-end processes in complex sales environments.
  • Significant experience partnering with IT teams to deliver system enhancements.
  • Experience in enterprise B2B environments.
  • Ability to translate business processes into detailed, implementable technical requirements.
  • Strong problem-solving and architectural thinking skills.
  • Excellent communication skills, with the ability to work cross-functionally across technical and commercial teams.
Benefits
  • health insurance
  • flexible work arrangements
  • professional development
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Salesforce architecturedata modelsworkflowsCPQ toolsBSS systemsintegrationsAPIsdata flow modelingend-to-end process mappingtechnical requirements
Soft Skills
problem-solvingarchitectural thinkingcommunicationcross-functional collaboration