Teleport

Manager, Regional Project Operations, Infrastructure

Teleport

full-time

Posted on:

Location Type: Hybrid

Location: Kuala Lumpur • Malaysia

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About the role

  • Lead operational readiness for new site launches, expansions, and upgrades.
  • Develop and execute structured handover frameworks from project/construction teams to operations.
  • Ensure SOPs, workflows, KPIs, reporting tools, and systems are ready before go-live.
  • Validate site readiness (equipment, safety, staffing, system configuration).
  • Provide go-live support and post-launch stabilization.
  • Anticipate operational risks and proactively storyboard mitigation plans.
  • Collaborate with internal and external stakeholders to drive target performance.
  • Continuously assess productivity capacity vs operational targets.
  • Initiate improvement plans independently to enhance performance.
  • Drive data-driven performance monitoring and execution.
  • Lead fast-paced, accurate decision-making to meet operational goals.
  • Travel across country sites to oversee logistics infrastructure deployment (Gateway, CTO, Transit Hubs, Operations Facilities).
  • Ensure alignment with regional operational standards.
  • Identify and escalate risks impacting timeline, cost, or service levels.
  • Support capacity ramp-up planning and scalability initiatives.
  • Ensure consistent implementation of regional operational standards.
  • Monitor post-launch performance and drive corrective actions.
  • Identify process gaps and refine playbooks for future rollouts.
  • Contribute to regional continuous improvement initiatives.
  • Collaborate with Infrastructure, Engineering, Procurement, Finance, and Country Operations.
  • Align timelines, budgets, vendor performance, and site acceptance criteria.
  • Provide structured reporting to Head of Infrastructure and management.
  • Build strong cross-functional relationships and remain resourceful.
  • Ensure regulatory, safety, and operational compliance at each site.
  • Develop contingency plans for launch delays and operational risks.
  • Support audit readiness for new facilities.

Requirements

  • Bachelor’s Degree in Business, Logistics, Engineering, Operations Management, or related field.
  • Minimum 5+ years in logistics, supply chain, warehouse operations, or infrastructure deployment.
  • Proven experience managing cross-functional, multi-country projects.
  • Strong experience in site launch planning and operational ramp-up.
  • Demonstrated KPI-driven performance management.
  • Warehouse operations
  • Logistics hub workflows
  • Infrastructure deployment processes
  • Performance tracking and operational KPIs
  • Operational excellence mindset
  • Strong execution and ownership (“Can Do” attitude)
  • Structured, data-driven problem solving
  • Excellent stakeholder management
  • Cross-cultural communication skills
  • Ability to work in ambiguity and fast-paced environments
  • Detail-oriented with strong big-picture thinking
  • High adaptability and willingness to travel (40–60%)
Benefits
  • Unlimited training -You will have access to a wide range of learning resources including Notion!
  • Ditch the Suit & Tie - Be comfortable as you are, express your inner Fashionista… as long as it's not a birthday suit!
  • Vacation and time away - Sometimes you need to recharge and come back energized! That’s why you will get 90% off flights to destinations within AirAsia's network, 10%-15% discounts on selected eateries at KLIA2.
  • Growth opportunities - We embrace and take on opportunities to learn and grow at Teleport as we reimagine the way we do things. Yes, we meet the challenge head on as a team, and we celebrate together with you when you succeed and reap the rewards when the hard work pays off!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
logisticssupply chainwarehouse operationsinfrastructure deploymentKPI-driven performance managementdata-driven problem solvingperformance trackingoperational excellencesite launch planningoperational ramp-up
Soft Skills
stakeholder managementcross-cultural communicationadaptabilitydetail-orientedbig-picture thinkingexecution and ownershipability to work in ambiguityfast-paced decision-makingcollaborationresourcefulness