Health and Safety Manager
Teleperformance
full-time
Posted on:
Location Type: Remote
Location: Arizona • Connecticut • United States
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About the role
- Lead the implementation, maintenance, and continuous improvement of the ISO 45001 Occupational Health & Safety Management System across all U.S. BPO locations
- Ensure compliance with OSHA, state-specific safety regulations, and applicable local occupational laws and regulations
- Manage and support internal and external audits, including certification audits, surveillance audits, and client-driven assessments
- Serve as the primary point of contact for health and safety compliance across all sites
- Manage risk assessments, hazard identification, and incident investigations; ensure timely corrective and preventive actions
- Develop, update, and enforce health and safety documents, policies, procedures, and emergency response plans
- Analyse safety metrics and trends to identify risks and opportunities for improvement
- Partner with site leadership, HR, Facilities, and Operations to embed safety practices into daily operations
- Deliver safety training, awareness programs, and compliance education to employees and leadership
- Ensure timely resolution of compliance issues and escalations. Prepare and maintain documentation, reports, and records required for audits and regulatory compliance
- Manage workers’ compensation claims and compliance in 50 states
Requirements
- Bachelor's degree in occupational health & safety, Environmental Health, Industrial Safety, or a related field (Preferred)
- ISO 45001 Lead Auditor or equivalent ISO 45001 experience (Preferred)
- Minimum 5–7 years of health and safety management experience, preferably within a BPO, corporate, or multi-site environment
- Demonstrated experience leading and participating in audited environments, including successful ISO certification audits
- Strong knowledge of OSHA regulations and applicable state and local occupational safety laws
- Experience managing health and safety programs and workers’ compensation across multiple U.S. locations and states
- Proven ability to analyze data, identify trends, and implement corrective actions
- Excellent communication and stakeholder management skills
- Ability to travel domestically as required
- Ability to provide and present polished presentations to top leaders on health and safety performance
Benefits
- Paid Training
- Competitive Wages
- Full Benefits (Medical, Dental, Vision, 401k and more)
- Paid Time Off
- Employee wellness and engagement programs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
ISO 45001health and safety managementrisk assessmentshazard identificationincident investigationsdata analysiscorrective actionsworkers' compensation managementsafety metrics analysiscompliance documentation
Soft Skills
communicationstakeholder managementleadershiptraining deliveryproblem-solvingpresentation skillscollaborationorganizational skillsattention to detailadaptability
Certifications
ISO 45001 Lead AuditorBachelor's degree in occupational health & safetyBachelor's degree in Environmental HealthBachelor's degree in Industrial Safety