Teledyne Technologies Incorporated

Field Service Engineer

Teledyne Technologies Incorporated

full-time

Posted on:

Location Type: Office

Location: New Jersey • Pennsylvania • United States

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About the role

  • Responsible for on-site installation, implementation, maintenance and repair of Teledyne Pharma products
  • Installs and optimizes hardware/software/network products and configurations at customer sites
  • Diagnoses and resolves product performance problems
  • Performs maintenance and repair services
  • Ensures customer satisfaction by advising customers on preventive maintenance and configurations
  • Proactively responds to potential equipment issues
  • Serves as an internal resource on technical issues
  • May train other field engineers or customers
  • May calibrate equipment on-site for large volume customers
  • Works with broadly defined objectives to solve non-routine issues

Requirements

  • Bachelor’s degree in Engineering, Chemistry or related scientific study
  • 5 to 10 years related experience in laboratory troubleshooting/repairing analytical equipment and/or training
  • Ability to be analytical, solve problems, and provide technical skills
  • Experience with customer service
  • Must possess experience in analytical instrument service with understanding of calibration and/or repair
  • Professional written and oral communication skills
  • Individual should have knowledge of Excel Spreadsheet software and Word Processing software.
  • Ability to travel including some overnight up to 75% of the time
  • A valid driver’s license is required
Benefits
  • Health insurance
  • 401(k) matching
  • Paid time off
  • Flexible work arrangements
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
installationimplementationmaintenancerepairdiagnosiscalibrationtroubleshootinganalytical equipment servicepreventive maintenancetechnical skills
Soft Skills
customer serviceanalytical abilityproblem-solvingcommunication skillstrainingproactive responseinternal resourceorganizational skillsadaptabilityteam collaboration
Certifications
Bachelor’s degree in EngineeringBachelor’s degree in Chemistryvalid driver’s license