TEHORA inc.

Business Analyst, IT

TEHORA inc.

full-time

Posted on:

Location Type: Remote

Location: Canada

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About the role

  • Participate in the analysis, support the implementation, development and operational evolution of information systems.
  • Serve as the liaison between business unit needs and technological solutions.
  • Act as a partner to various client stakeholders to translate their needs.
  • Contribute to the strategic planning of information systems.
  • Collaborate in defining project directions and business objectives.
  • Document project scope, objectives, value proposition and expected benefits.
  • Produce deliverables related to the preparation of the business case.
  • Contribute to the design, execution and oversight of comprehensive test plans.
  • Produce deliverables related to solution configuration and deployment strategy.
  • Support users during solution implementation.
  • Assess change management needs and collaborate in designing, planning and executing the change management plan.
  • Contribute to the development of the business analysis practice within the Agency.

Requirements

  • University degree in business administration, computer science or another relevant field.
  • Professional certification (e.g., CBAP from IIBA) or a diploma in business analysis is an asset.
  • Required experience:
  • Minimum 3 years of experience in business analysis, specifically in process analysis and modeling, and in facilitating sessions or workshops for gathering business requirements or reviewing business processes.
  • Minimum 2 years of experience in IT.
  • Required skills:
  • Eliciting requirements from internal and external clients: listen to clients, formulate and clarify their needs.
  • Ability to produce written documentation in French.
  • Excellent listening and communication skills.
  • Strong analytical and synthesis skills with the ability to understand, systematize and explain technical concepts clearly.
  • Ability to organize and facilitate working groups.
  • Business process modeling using BPMN 2.0 (Visio).
  • Time and priority management.
  • Proficiency in Microsoft 365 office tools (Word, PowerPoint, Excel).
  • Bilingualism (oral and written).
  • Required knowledge:
  • Familiarity with a recognized methodology for producing business analysis deliverables.
  • Mastery of techniques for analyzing client and business needs.
  • Methods for analyzing organizational processes.
  • Communication techniques.
Benefits
  • Remote work and flexibility to accommodate family obligations.
  • An entrepreneurial culture that encourages creativity and innovation.
  • Flexible hours (depending on the type of employment contract).
  • Sick leave and leave for family events.
  • Appropriate IT tools.
  • A fulfilling and motivating workspace.
  • Social and environmental initiatives.
  • On-the-job learning program.
  • Career development path.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
business analysisprocess analysisbusiness process modelingBPMN 2.0solution configurationchange managementtest plansrequirements elicitationdocumentationanalytical techniques
Soft Skills
listening skillscommunication skillsanalytical skillssynthesis skillsorganizational skillsfacilitation skillstime managementpriority managementbilingualismcollaboration
Certifications
CBAPdiploma in business analysis