TEHORA inc.

Business Analyst

TEHORA inc.

full-time

Posted on:

Location Type: Hybrid

Location: Québec City • Canada

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Job Level

SeniorLead

About the role

  • Review existing documentation and current processes;
  • Meet with stakeholders to validate objectives and issues;
  • Establish a detailed work plan and a deliverables schedule;
  • Map targeted processes (academic program administration, internships, simulation schedules, workloads);
  • Identify pain points, constraints and risks;
  • Gather user requirements through interviews and workshops;
  • Propose optimized target processes;
  • Document functional and technical requirements (use cases, business rules, integration with existing solutions, etc.);
  • Prioritize features and automations;
  • Develop realistic solution scenarios (optimization, automation, implementation of new solutions, enhancement of existing tools, etc.);
  • Analyze the benefits, limitations and risks of proposed scenarios;
  • Provide evidence-based recommendations;
  • Propose an implementation plan (phases, milestones and deliverables);
  • Define success criteria and performance indicators;
  • Identify risks and mitigation strategies;
  • Prepare documentation for the transition to the execution phase;
  • Maintain regular communication with the steering committee;
  • Produce reports and progress notes at agreed milestones;
  • Ensure rigorous document management of deliverables.

Requirements

  • Minimum of 7 years in business analysis, including delivery of complex projects;
  • Proven experience in analyzing and optimizing administrative and academic processes, particularly in a university context and in relation to digital transformation;
  • Proficient in requirement analysis techniques, process modeling standards and business documentation practices;
  • Autonomous, rigorous, with excellent interpersonal and communication skills and a critical, creative mindset.
Benefits
  • Remote work and flexibility to accommodate family obligations;
  • An entrepreneurial culture that encourages creativity and innovation;
  • Flexible hours (depending on the type of employment contract);
  • Sick leave and leave for family events;
  • Appropriate IT tools;
  • A fulfilling and motivating workspace;
  • Social and environmental initiatives;
  • Workplace learning program;
  • Career development path.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
business analysisrequirement analysis techniquesprocess modeling standardsbusiness documentation practicesoptimizationautomationimplementation of new solutionsenhancement of existing toolsrisk analysisdocumentation
Soft Skills
interpersonal skillscommunication skillsautonomousrigorouscritical mindsetcreative mindset