Manager

• The Client Services Manager will join our Ticketek team based in Melbourne.
• This role will work closely with clients from Victoria's most prestigious venues, ticketing world-class entertainment events.
• Ensure each client receives a high standard of service delivery and continuity across their accounts.
• Liaise directly with our clients as well as various internal departments such as marketing, web, technology and finance.
• Partnering with Clients to discuss event ticketing build requirements and time frames.
• Delivering accurate event builds.
• Providing timely and concise reporting and insights.
• Build and maintain events within the Ticketing System as well as manage ticketing operations on event days.
• Provide on site testing and client support and engagement on site throughout the duration of the event.
• Collaborate with internal and external leads to ensure marketing and promotional strategies are implemented ahead of time.

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