TEDOM Deutschland

Service Sales Representative (Field) – Southern Region

TEDOM Deutschland

full-time

Posted on:

Location Type: Hybrid

Location: Memmingerberg • Germany

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About the role

  • Maintain existing and develop new long-term customer relationships
  • Conduct regular customer visits to identify needs and optimization opportunities
  • Advise on service contracts, maintenance agreements, repairs and new installations
  • Identify cross-selling and up-selling opportunities
  • Prepare customer-specific quotations
  • Follow up on outstanding inquiries and monitor appointments and deadlines
  • Identify market trends and competitor activities
  • Collect customer feedback to improve products and services
  • Maintain customer and visit records in the CRM system
  • Prepare reports on sales activities, customer needs and feedback

Requirements

  • Completed vocational training in a technical or skilled-trades occupation
  • Product/service experience on CHP engines (BHKW), preferably Scania engines
  • Sales experience desirable
  • CRM knowledge; MS Office proficiency
  • Strong negotiation skills and excellent communication
  • Willingness to travel frequently and efficient time-management
  • Empathy and customer orientation
  • Reliability, flexibility and ability to work independently
Benefits
  • Attractive performance-based compensation
  • Flexible working hours with a flexitime model and no core working hours
  • Company car for private use, including fuel card
  • 31 days' annual leave
  • Bike leasing (JobBike)
  • Employer contribution to occupational pension
  • Prepared for the global market – internal English training available for all employees
  • A responsible role with diverse opportunities for influence and development
  • An open company culture in a dynamic environment with flat hierarchies and short decision-making processes
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
CHP enginesBHKWScania enginessales experienceCRM knowledgeMS Office proficiency
Soft Skills
negotiation skillscommunicationtime-managementempathycustomer orientationreliabilityflexibilityindependence
Certifications
vocational training