tecRacer

Chief Marketing Officer

• Take overall strategic and operational responsibility for Marketing & PR
• Work closely with the executive team and business units to derive strategic marketing goals
• Full responsibility for demand generation across the entire customer journey
• Plan and manage integrated campaigns with a focus on pipeline and revenue impact
• Strategically expand the company's thought leadership positioning
• Further develop the website as a central channel for positioning and demand generation
• Lead and develop the marketing team and take responsibility for budget planning

Head of Marketing – AWS, Cloud Consulting

Consultant

• Lead complex AWS projects from concept to implementation — particularly migrations and digital transformations.
• Analyze customer needs, structure requirements, and develop pragmatic solution approaches.
• Design cloud architectures that are scalable, secure, and cost-efficient.
• Implement and configure AWS services independently or as part of a team.
• Support the presales process, prepare proposals, and conduct customer workshops.
• Act as a mentor for junior consultants and empower customers through training and enablement.
• Communicate technical concepts to both technical and non-technical stakeholders.
• Plan and oversee cloud transformations of existing workloads, applications, or entire organizations to the AWS Cloud.

Senior AWS Cloud Consultant – Migration, Modernization, Sovereign Cloud

• Identifizierung und Analyse von Use Cases und Konzeption von komplexen Amazon Connect-Umgebungen zur Optimierung des Customer Services unserer Kunden
• Beratung und Unterstützung unserer Kunden bei der Implementierung von Amazon Connect Contact Center-Lösungen
• Design und Implementierung von kundenspezifischen IVR-Flows, Routing-Strategien und Agent-Desktops
• Integration von Amazon Connect mit anderen AWS-Services (z.B. Bedrock, Lex, Lambda, DynamoDB) und Drittsystemen wie CRM-Lösungen
• Konfiguration von Reporting und Analytics für Echtzeit- und historische Kontaktcenter-Daten
• Konzeption und Durchführung von Kundenworkshops und Trainings
• Vorbereitung von Testkonzepten und Roll-out Plänen
• Enge Zusammenarbeit mit internen Teams zur Entwicklung hochwertiger Kundenlösungen

Senior AWS Cloud Consultant – Amazon Connect

Director

• Build and maintain strong relationships with local customers, partners, and stakeholders.
• Support Sales teams in acquiring new clients and developing regional market potential.
• Ensure high levels of customer satisfaction through direct engagement and consistent service quality.
• Represent tecRacer at local industry events, forums, and networks.
• Develop and implement a site strategy aligned with tecRacer’s global corporate objectives.
• Identify regional market opportunities and trends to secure and increase competitiveness.
• Ensure sustainable business development and profitability of the location.
• Oversee day-to-day operations of the location, including infrastructure, resource management, and local workflows.
• Monitor and control the site’s budget and financial performance.
• Ensure compliance with corporate policies, and legal and regulatory requirements.
• Oversee local vendor relationships and contract management relevant to operations.
• Maintain close alignment with Business Unit Leads, Service Hubs, and other locations to leverage synergies and optimize processes.
• Prepare regular reports on the location’s performance, including financial and operational data.

Local Managing Director, CH

Platform Engineer

• Leite komplexe AWS-Projekte von der Idee bis zur Umsetzung – insbesondere Migrationen und digitale Transformationen.
• Analysiere Kundenbedürfnisse, strukturiere Anforderungen und entwickle pragmatische Lösungsansätze.
• Entwirf Cloud-Architekturen, die skalierbar, sicher und kosteneffizient sind.
• Implementiere und konfiguriere AWS-Services selbstständig oder im Team.
• Unterstütze den Presales-Prozess, erstelle Angebote und führe Kunden-Workshops durch.
• Agiere als Mentor für Junior-Consultants und stärke Kunden durch Schulungen und Enablement.
• Vermittle technische Konzepte sowohl an technische als auch nicht-technische Stakeholder.
• Baue und sichere grundlegende AWS-Umgebungen unter Einsatz von AWS Control Tower und AWS Organizations (Multi-Account-Setups).
• Entwirf und implementiere skalierbare Netzwerk- und Sicherheitsarchitekturen, z. B. VPC-Designs, Transit Gateway, Hybrid-Connectivity (Site-to-Site VPN, Direct Connect).
• Entwickle Identity- und Access-Konzepte (AWS IAM, IAM Identity Center, Integration mit bestehenden Identity-Providern).
• Etabliere Governance- und Compliance-Prozesse, inklusive Automatisierung mithilfe von Infrastructure-as-Code (z. B. Terraform, CDK).
• Definiere und implementiere FinOps-Praktiken, um Kosten- und Ressourcenoptimierung messbar zu machen.
• Arbeite eng mit Kunden an Plattform-Engineering-Ansätzen, um Self-Service-Fähigkeiten und wiederverwendbare Patterns zu etablieren (z. B. Landing Zone Patterns, Service Catalog).

Head of Marketing – AWS, Cloud Consulting

Senior AWS Cloud Consultant – Migration, Modernization, Sovereign Cloud

Senior AWS Cloud Consultant – Amazon Connect

Local Managing Director, CH

Senior AWS Cloud Consultant – Cloud Foundations, Platform Engineering