tecRacer

Sales

• The Sales Lead is responsible for the strategic and operational management of sales at tecRacer
• The goal is to achieve revenue targets, expand customer relationships, and drive the company’s growth through effective sales strategies
• The Sales Lead works closely with the Business Units, the Marketing Lead, and other Service Hubs to identify and capitalize on sales opportunities and to secure long-term customer partnerships
• Full ownership of company-wide revenue performance, including pipeline health, conversion, and target achievement
• Definition and execution of a scalable, data-driven Go-to-Market strategy aligned with company growth objectives
• Identification and prioritization of high-value market opportunities, segments, and strategic accounts
• Continuous optimization of pricing, deal structures, and commercial models in close alignment with leadership
• Ownership of top-tier strategic accounts and large deals, acting as executive sponsor in critical customer engagements
• Leadership of complex deal cycles, including negotiation of high-value and multi-stakeholder contracts
• Building long-term, trust-based relationships with C-level stakeholders on client side
• Ensuring systematic expansion of key accounts (land & expand, cross-/upsell)
• Establishment of a high-performance sales operating system (pipeline governance, forecasting accuracy, KPI tracking)
• Driving transparency and predictability of revenue through structured reporting and clear performance metrics
• Ownership of sales planning cycles (quarterly/annual) and contribution to overall company planning
• Close alignment with Marketing, Delivery, and Product to build an integrated revenue engine
• Co-development of scalable offerings, packages, and value propositions with Business Units
• Ensuring tight coupling between demand generation, sales execution, and delivery capacity
• Driving cross-selling and account orchestration across units
• Leadership, development, and scaling of a high-performing sales organization (hunters, farmers, account leads)
• Clear performance management including targets, incentives, and accountability structures
• Coaching of senior sales talent and role-modeling executive selling
• Building a strong performance culture focused on ownership, execution, and results
• Active contribution to positioning the company as a market leader (e.g., AWS thought leadership, strategic partnerships)
• Representation of the company in key client, partner, and industry engagements
• Translation of market trends into commercial opportunities and strategic initiatives

Sales Lead

Call Center Representative

• Verantwortung für das Contact-Center-Lösungsportfolio – von der strategischen Weiterentwicklung über Presales und Partnermanagement bis hin zur kaufmännischen Steuerung
• Enger Austausch mit unseren Cloud Consultants und Entwicklungsteams
• Identifikation neuer Marktchancen – z. B. über den AWS Marketplace, Managed-Service-Angebote oder neue Partnerschaften
• Erstellung von überzeugenden Angeboten, Präsentationen und Proof-of-Concepts gemeinsam mit Consultants
• Auf- und Ausbau langfristiger Kundenbeziehungen und Erkennung von Potenzialen für Weiterentwicklungen (Upselling)
• Hauptansprechpartner:in für AWS im Bereich Contact Center

Sales Lead

Senior Solution Manager – Contact Center & Conversational AI