Senior Director, Clinical Engagement & Delivery – 12 Month Contract
Teckro
contract
Posted on:
Location Type: Hybrid
Location: Dublin • Ireland
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Job Level
About the role
- Recruit and manage high performing Clinical Engagement and Delivery teams
- Create and deliver a portfolio of profitable services that deliver value to our customers and provide a competitive advantage for Teckro
- Proactively identify enhancements, improvements or changes in the delivery of our services
- Working closely with Teckro teams to ensure customer engagement and retention
- Actively participate in account strategy and management with the sales team to acquire and retain customers
- Work closely with Product Management to assess market opportunities for new products and to enhance our platform to address current and future customer requirements
- Mentor and Coach the Senior Leadership team in Clinical Operations to drive efficiencies
- Advise CEO on operational enhancement and improvements
- Serves as key point of contact between CEO and operational Senior Leaders
- Undertake other ad hoc duties as the role requires
Requirements
- 10+ years’ clinical experience in Clinical Engagement and delivery operating at a Senior level
- Bachelor's Degree or above in a relevant discipline
- Must have proven experience in CRO/pharma companies
- Experience with clinical vendors or clinical technology an advantage
- Strong project management experience
- Strong customer experience skills
- Outstanding organisational and leadership abilities
- Excellent interpersonal/people skills
- Aptitude in decision making and problem solving
- Proven track record of thought leadership
Benefits
- 25 days holidays, entitlement increases with length of service
- Pension , available immediately upon joining Teckro
- Healthcare
- Life Insurance
- Share Options
- Annual Performance related bonus
- 50% Maternity leave pay after capped length of service
- Paid Paternity leave scheme
- Bike to Work/ Tax Saver Scheme
- Gym/Wellness Allowance
- Sports and Social Club
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementclinical engagementclinical deliverycustomer experienceoperational enhancementthought leadership
Soft Skills
leadershiporganizational skillsinterpersonal skillsdecision makingproblem solving
Certifications
Bachelor's Degree