TecHub

Analyst

• Plan and execute software implementation activities for clients across various industries.
• Conduct kick-off meetings, process mapping, and requirements gathering.
• Configure, parameterize, and validate solutions according to client requirements.
• Conduct in-person or remote training for end users and system administrators.
• Monitor the post-implementation phase, ensuring stabilization and adoption of the solution.
• Act as the primary point of contact with the client during the implementation process, building a relationship of trust and partnership.
• Record requests, feedback, and improvement opportunities, forwarding information to development and support teams.
• Prepare project status reports, communicating timelines, risks, and outcomes.

Software Implementation Analyst