Technosylva

Manager

• Liderar y desarrollar al equipo de Platform Engineering: Coordinar prioridades, ofrecer mentoría y garantizar el crecimiento profesional del equipo.
• Gestionar la planificación, ejecución y entrega de iniciativas técnicas vinculadas a la plataforma, garantizando calidad, cumplimiento de plazos y comunicación efectiva con los stakeholders.
• Asegurar la evolución, estabilidad, escalabilidad y seguridad de la plataforma cloud sobre Azure, incluyendo Kubernetes (AKS), infraestructura como código y servicios de observabilidad.
• Gestionar y coordinar un programa de on-call efectivo, garantizando la preparación del equipo, la correcta gestión de incidentes y la prevención de futuros problemas.
• Supervisar el diseño y la implementación de soluciones multi-región, multi-tenant y orientadas a alta disponibilidad para el entorno SaaS.
• Colaborar estrechamente con los equipos de Desarrollo facilitando y mejorando la experiencia de desarrollo, flujos de despliegue eficientes y ofrecer plataformas de autoservicio.
• Mantener métricas confiables y accesibles sobre el rendimiento del equipo y de la plataforma, asegurando una visión clara del estado operativo y técnico.
• Promover una cultura de documentación sólida, ownership, transparencia y aprendizaje continuo.
• Garantizar el cumplimiento de estándares de seguridad y compliance, incluidas normativas como ISO 27001, SOC2 u otros marcos relevantes, asegurando controles adecuados y la adopción de prácticas seguras en el ciclo de vida de la plataforma.
• Impulsar la adopción de buenas prácticas de arquitectura, DevOps/DevSecOps, fiabilidad, FinOps y automatización en toda la organización.

Platform Manager

General Counsel

• Draft, review, and negotiate a variety of commercial agreements, including SaaS subscription agreements, NDAs, DPAs, partner agreements, and vendor contracts.
• Support cross-functional teams (Sales, Customer Success, Finance, Product) in structuring deals and resolving contracting issues efficiently.
• Implement and maintain scalable contract management and legal AI tools to improve turnaround time and consistency.
• Develop templates, playbooks, and process improvements to standardize contracting and reduce friction for business teams.
• Support corporate governance, compliance, and data privacy initiatives as the company expands globally.
• Manage contract reporting, and data tracking to provide visibility into contract status and key metrics.
• Partner with leadership to identify legal risks and provide proactive, solution-oriented guidance.
• Serve as a connector between the legal function and the rest of the organization — ensuring alignment, transparency, and trust.

Legal Counsel, Commercial & Operations

Account Manager

• Enhance and execute a comprehensive partnership strategy aligned with Technosylva’s strategic and commercial goals for TAM and Geographic expansion.
• Identify, recruit, and onboard new strategic partners, including technology, channel, and consulting partners.
• Manage the full partnership lifecycle—from initial negotiation and agreement to enablement, co-marketing, and long-term relationship management.
• Collaborate with the product, marketing, and engineering teams to identify and deliver technology integrations that enhance customer value and market differentiation.
• Design and implement partner enablement programs to ensure partners can effectively market, sell, and support Technosylva’s SaaS solutions.
• Establish and monitor key performance indicators (KPIs) to measure the health and performance of the partner ecosystem.
• Serve as the internal advocate for partners, ensuring their feedback is incorporated into product development, marketing, and sales strategies.
• Drive joint go-to-market initiatives and co-selling opportunities with strategic partners.
• Identify and evaluate new business opportunities, including emerging markets, customer segments, and partnership-driven revenue streams.
• Work closely with marketing and sales teams to generate qualified leads, develop joint campaigns, and execute go-to-market plans where applicable.
• Support corporate growth initiatives, including potential M&A or strategic investment assessments.
• Represent Technosylva at industry events, conferences, and partner forums to enhance visibility and strengthen relationships.
• Collaborate with internal teams across product, marketing, sales, customer success, and operations to ensure alignment on partnership objectives and execution.
• Provide input into pricing strategies, product positioning, and value propositions based on partner and market feedback.
• Ensure consistent and effective communication of partnership priorities and outcomes to senior leadership.

Director of Business Development – Partnerships

Data Engineer

• As a Data Engineer on our team, your work will be focused on evolving our data infrastructure.
• A large part of our current work involves migrating existing data pipelines (many based on Windows services) to this new, modern, and scalable platform.
• Your day-to-day work will involve: Designing, building, and maintaining robust data pipelines on our new platform.
• Orchestrating complex workflows that process massive volumes of data, primarily in batch, but with some pseudo-real-time needs.
• Handling a significant and fascinating geospatial data component, including its specific file formats and processing challenges.
• Collaborating closely with our Science teams to adapt their calculation models (which may come in Python, R, or .Net) so they can be validated, monitored, and scaled effectively within our production pipelines.
• Contributing to our DevOps culture by working closely with the Platform team. This includes managing infrastructure as code (Terraform) and building and maintaining our CI/CD pipelines in GitLab.
• Helping our organization on its journey to democratize data access for everyone.

Full-stack Engineer

• Own & evolve the core C++ modeling system: Maintain, refactor, and enhance an established codebase that drives large-scale peril specific loss simulations with complex financial modelling.
• Implement new catastrophe risk and financial models as they are designed.
• Modernize the stack: Refactor legacy components toward a modular, containerized architecture with improved deployment automation.
• Data-driven simulation accuracy: Work with historical and meteorological datasets to ensure scientifically sound, reproducible results in partnership with our Science team.
• Performance & reliability at scale: Profile and optimize an I/O-intensive architecture (distributed processes, partial in-memory reads, lz4 binary outputs ~500 MB/core) to meet strict enterprise SLAs both on client infrastructure deployed environments and as a cloud based SaaS solution.
• Guide integration: With APIs and visualization components to support new user experiences.
• Distributed compute orchestration: Enhance the server-side job scheduler, proxies, and API daemon that coordinate asynchronous batch processing for API clients (including the web front end).
• Modernize the web layer: Lead the transition from R Shiny components to a more traditional web stack (IIS/Apache, JavaScript, HTML, CSS) while keeping the system loosely coupled.
• Database stewardship: Guide data modeling and performance tuning on our SQL Server backend; ensure data quality, lineage, and operational resilience.
• Engineering leadership: Set technical direction, establish coding standards and CI/CD practices, mentor engineers, and drive pragmatic execution across a cross-disciplinary team.
• Security & reliability: Strengthen authentication (pluggable approach), observability, and incident response; champion testing and automation throughout the stack.
• Customer impact: Collaborate with Product and customer-facing teams to translate enterprise needs into roadmaps, features, client specific consulting projects, and measurable outcomes.

Engineering Lead – Gamma

Software Engineer

• Crear código limpio, eficiente y de alta calidad que responda a los requisitos del producto y genere valor para nuestros clientes.
• Mantener nuestras actuales aplicaciones hechas en Swift y Kotlin Jetpack Compose.
• Participar en los nuevos desarrollos mediante Kotlin Jetpack Compose y Swift.

Mobile Engineer

Content Marketing Manager

• Lead full content development strategy aligned with business goals, sales initiatives, and brand positioning.
• Proactively identify content opportunities that support awareness, engagement, and demand generation.
• Write and manage production of high-impact content including: White papers and technical reports, Case studies and customer success stories, Video scripts and product explainers, Website and landing page copy, Thought leadership articles and blogs, Social media and email campaigns.
• Collaborate with subject matter experts (SMEs), engineers, and data scientists to extract insights and shape them into compelling, digestible content.
• Develop and maintain a forward-looking editorial calendar with clear themes, goals, and audiences.
• Manage and direct external writers, designers, and producers when needed.
• Partner closely with sales, product, and customer success teams to align messaging and enable content across the buyer journey.
• Use content performance metrics generated by the Marketing team to continuously improve content quality and effectiveness.
• Ensure a consistent voice, tone, and style across all content channels.

Senior Content Marketing Manager

Customer Success Manager

• Manage and strengthen relationships with key clients, leading strategic discussions and guiding them toward achieving long-term success and value realization.
• Develop a deep understanding of customers' business needs, challenges, and objectives to provide tailored solutions and ensure product adoption, retention, and satisfaction.
• Oversee the success of key accounts, ensuring timely and successful delivery in alignment with customer goals.
• Develop an in-depth understanding of our wildfire risk & weather products, and their capabilities.
• Effectively communicate the value proposition of our solutions, addressing customer inquiries, and providing guidance on best practices to maximize usage and ROI.
• Provide strategic guidance during the onboarding phase, setting clear expectations and ensuring that customers understand the value proposition from day one.
• Identify potential roadblocks during implementation and proactively work to resolve them, ensuring smooth transitions and high customer satisfaction.
• Develop and deliver customer education resources and training that empower clients to fully utilize our products and realize value.
• Ensure that customers are well-versed in our product features, tools, and functionalities.
• Take ownership of and resolve escalated customer issues, coordinating with internal teams to ensure that customer concerns are addressed promptly and effectively.
• Conduct business reviews with key customers, aligning product performance with business goals and identifying opportunities for continued partnership and expansion.
• Track and analyze customer success metrics, such as product adoption, satisfaction, churn, and Net Promoter Score (NPS), and report regularly to senior leadership on customer health and success trends.

Senior Customer Success Manager

Marketing

• Define and execute a comprehensive marketing strategy aligned with business growth goals.
• Partner with executive leadership on market positioning, product strategy, and competitive differentiation.
• Build and lead a high-performing marketing team across brand, product, demand generation, and communications.
• Elevate Technosylva’s brand as the trusted global leader in wildfire risk mitigation.
• Drive thought leadership content, storytelling, and campaigns that showcase our fire science expertise and customer impact.
• Establish Technosylva’s voice in industry forums, media, and digital channels, competitively winning share of voice and brand recognition.
• Oversee a large and varied schedule of industry events to generate strong engagement with customers.
• Develop multi-channel demand generation programs that drive qualified pipeline for sales.
• Implement marketing analytics to measure ROI and continually optimize campaigns.
• Lead product marketing to ensure clear value messaging and differentiation in the marketplace.
• Recruit, mentor, and inspire a world-class marketing team.

Vice President of Marketing

• Define and execute the API product strategy and partner integration roadmap, aligning with company growth goals and customer needs.
• Lead the development of our partner portal and API ecosystem, ensuring partners can easily integrate, test, and scale with Technosylva's platform.
• Work directly with strategic partners (utilities, government agencies, technology vendors) to identify integration opportunities and joint value propositions.
• Create comprehensive API documentation, SDKs, sample code, and sandbox environments that enable rapid partner adoption.
• Collaborate with engineering teams to design APIs that are scalable, secure, and follow industry best practices for data sharing.
• Coordinate with sales and customer success teams to identify and prioritize high-value integration opportunities.
• Ensure compliance with security, data privacy, and regulatory requirements across multiple markets and jurisdictions.
• Manage the full lifecycle of partner integrations from discovery through launch and ongoing optimization.

Senior Product Manager – Partnerships, Integrations

Support Engineer

• Take ownership of the full lifecycle of customer tickets—from receipt through closure—ensuring resolution within SLA targets and collaborating with other teams as needed.
• Be the customer advocate through the ticket lifecycle.
• Engage with customers professionally, clearly, and courteously to provide timely updates and support.
• Request additional information from customers when necessary to fully diagnose reported problems.
• Conduct technical analysis to identify root causes and determine appropriate resolutions.
• Apply product expertise to decide on the best next steps: resolve the issue directly, recommend further diagnostic actions, or escalate to the appropriate internal team.
• Deliver immediate remedial actions to restore normal service operations whenever possible.
• Monitor all open and escalated issues, track customer responses, and ensure adherence to SLA timelines.
• Partner with L3 Engineers to resolve escalated tickets efficiently and within SLA commitments.
• Notify the Manager of any potential SLA breaches or risks to service quality.
• Participate in customer-facing meetings as required to review ticket status and progress updates.
• Compile and contribute data for management and customer metrics reports.
• Maintain current knowledge of Technosylva’s products, including upcoming patches, releases, and feature enhancements.
• Represent Technosylva as a proactive and valued business partner through high-quality service and collaboration.
• Collaborate with internal teams and customers to identify and implement process improvements that enhance the overall customer experience.
• Support senior implementation staff in testing new software releases, documenting defects, and working with product development to validate new functionality through formal test plans as needed.
• Participate in project deployments as needed to support successful implementation and customer adoption.

Product Support Analyst

Risk

• Redesign annualized risk frameworks using Monte Carlo simulation and Bayesian models.
• Develop and validate probabilistic models that propagate uncertainty from various factors.
• Build calibrated prediction systems where stated confidence intervals accurately reflect true uncertainty.
• Optimize weather day selection algorithms using information-theoretic approaches.
• Apply extreme value theory to better characterize tail risks from rare weather events.

Senior Bayesian Risk Modeler

Administration

• Participar en las tareas de administración y mantenimiento de la plataforma GIS de Technosylva.
• Obtener y presentar métricas de rendimiento de los diferentes servicios.
• Dar soporte en las tareas más complejas de administración: migración de entornos, implantación de nuevos productos.
• Ayudar a la identificación y resolución de incidencias en nuestras aplicaciones.
• Publicar nuevos servicios, crear usuarios, grupos, gestionar permisos, etc.

GIS Administrator

Backend Engineer

• Integrarse en el equipo de desarrollo y adaptarse a los diferentes flujos de trabajo.
• Producir un código limpio y eficiente basado en las especificaciones.
• Testear y monitorizar todos los componentes de código producido.
• Integrar componentes de software con otros productos ya existentes.
• Verificar y desplegar programas y sistemas.
• Solucionar problemas y depurar soluciones.
• Recomendar y realizar mejoras.
• Crear y perfeccionar documentación técnica.

Backend Developer II

Data Analyst

• Integrarse en el equipo de Fire Science y adaptarse a los diferentes flujos de trabajo.
• Procesado de datos espaciales y análisis numérico.
• Realizar análisis estadísticos y uso de modelos de machine learning, además de IA.
• Trabajar en colaboración con otros equipos para mejorar los procesos a nivel de empresa.
• Contribuir a la automatización de los procedimientos de validación programando procesos para monitorear los resultados de los diferentes productos generados en la empresa, así como de los inputs empleados para ello.
• Documentar los resultados de los análisis realizados y contribuir a informes, presentaciones y publicaciones científicas.

Security Engineer

• Lead cybersecurity program and strengthen security posture
• Act as subject matter expert on secure architecture across AWS and Azure
• Evaluate and implement emerging security tools
• Maintain compliance with ISO 27001, SOC 2, and NIST CSF
• Partner with software and infrastructure teams to embed security-by-design principles
• Manage and operate key security technologies
• Lead security incident response efforts
• Oversee threat modeling and vulnerability management programs
• Conduct risk assessments and manage external security audits

Information Security Manager

QA Engineer

• Fomentar y liderar una cultura de calidad proactiva.
• Colaborar de forma continua con equipo de desarrollo y Producto para garantizar que la calidad esté integrada desde la ideación de cada funcionalidad.
• Diseñar, implementar y mantener estrategias de automatización de pruebas que sean eficientes, escalables y que aceleren nuestros ciclos de entrega.
• Participar activamente en las ceremonias Agile.
• Dar soporte a otros miembros del equipo, ayudándoles a desarrollar sus habilidades en QA.

• Crear código limpio, eficiente y de alta calidad que responda a los requisitos del producto y genere valor para nuestros clientes.
• Integrar nuevas soluciones de software con nuestros productos ya existentes.
• Identificar y resolver errores de manera proactiva, implementando soluciones robustas para evitar su recurrencia.
• Proponer y ejecutar mejoras en la base de código, el producto y las prácticas de trabajo del equipo.
• Compartir conocimientos técnicos a través de documentación clara, sesiones de formación y una colaboración activa con el equipo.

.NET Developer

• Integrarse en el equipo de desarrollo y adaptarse a los diferentes flujos de trabajo.
• Proponer y facilitar la producción de código limpio y eficiente basado en las especificaciones.
• Testear y monitorizar todos los componentes de código producido.
• Integrar componentes de software con otros productos ya existentes.
• Despliegue de API’s mediante CI/CD.
• Dockerización de soluciones existentes.
• Solucionar problemas y depurar soluciones.
• Recomendar y realizar mejoras.
• Crear y perfeccionar documentación técnica.