TechnologyAdvice

Senior Benefits Specialist

TechnologyAdvice

full-time

Posted on:

Location Type: Remote

Location: Philippines

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Salary

💰 ₱75,000 - ₱83,000 per month

Job Level

Senior

About the role

  • Administer and manage U.S. employee benefits programs, including medical, dental, vision, life insurance, disability, retirement (401k), wellness initiatives, and other perks.
  • Partner with brokers, carriers, and vendors to oversee open enrollment, renewals, enrollments, billing, and benefit communications.
  • Support benefits administration in the Philippines, UK, and APAC, ensuring compliance with local labor laws and alignment with global best practices.
  • Serve as the primary point of contact for employee benefits inquiries, life event changes, and claims resolution, delivering timely and professional support.
  • Collaborate with payroll and HR to ensure accurate deductions, reporting, and recordkeeping.
  • Monitor benefits utilization, costs, and trends, providing insights and recommendations to HR leadership on program performance and competitiveness.
  • Research, benchmark, and recommend market-competitive benefits and recognition programs to enhance the global employee experience and strengthen total rewards strategy.
  • Ensure compliance with U.S. federal and state laws (ERISA, ACA, HIPAA, COBRA) and applicable international regulations.
  • Develop and maintain clear, employee-friendly benefits documentation and communications.
  • Support core HR functions such as onboarding, offboarding, policy updates, and compliance, contributing to continuous process improvement across People Operations.
  • Perform other related duties and projects as assigned.

Requirements

  • 5+ years of HR experience, with at least 3 years focused on U.S. benefits administration.
  • Experience with UK and APAC regional benefits programs is a plus.
  • Strong understanding of US compliance requirements (ERISA, ACA, COBRA, HIPAA, etc.).
  • Experience working with benefits brokers, carriers, and HRIS/benefits platforms.
  • Experience working with HRIS and benefits administration systems.
  • Excellent attention to detail, organizational skills, and ability to handle confidential information.
  • Strong interpersonal and communication skills, with the ability to support employees across diverse cultures and time zones.
  • Strong analytical, organizational, and problem-solving skills.
  • Must have a working laptop/pc and internet and back-up connection.
  • Agile professional who excels in a fast-paced environment and thrives on continuously pivoting strategies to drive business needs forward.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
U.S. benefits administrationcompliance requirementsbenefits utilization analysisHRISbenefits administration systemsopen enrollment managementbilling managementclaims resolutionemployee benefits documentationprocess improvement
Soft Skills
attention to detailorganizational skillsinterpersonal skillscommunication skillsanalytical skillsproblem-solving skillsability to handle confidential informationsupport across diverse culturesadaptabilityfast-paced environment