Senior Benefits Specialist
TechnologyAdvice
full-time
Posted on:
Location Type: Remote
Location: Philippines
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Salary
💰 ₱75,000 - ₱83,000 per month
Job Level
About the role
- Administer and manage U.S. employee benefits programs, including medical, dental, vision, life insurance, disability, retirement (401k), wellness initiatives, and other perks.
- Partner with brokers, carriers, and vendors to oversee open enrollment, renewals, enrollments, billing, and benefit communications.
- Support benefits administration in the Philippines, UK, and APAC, ensuring compliance with local labor laws and alignment with global best practices.
- Serve as the primary point of contact for employee benefits inquiries, life event changes, and claims resolution, delivering timely and professional support.
- Collaborate with payroll and HR to ensure accurate deductions, reporting, and recordkeeping.
- Monitor benefits utilization, costs, and trends, providing insights and recommendations to HR leadership on program performance and competitiveness.
- Research, benchmark, and recommend market-competitive benefits and recognition programs to enhance the global employee experience and strengthen total rewards strategy.
- Ensure compliance with U.S. federal and state laws (ERISA, ACA, HIPAA, COBRA) and applicable international regulations.
- Develop and maintain clear, employee-friendly benefits documentation and communications.
- Support core HR functions such as onboarding, offboarding, policy updates, and compliance, contributing to continuous process improvement across People Operations.
- Perform other related duties and projects as assigned.
Requirements
- 5+ years of HR experience, with at least 3 years focused on U.S. benefits administration.
- Experience with UK and APAC regional benefits programs is a plus.
- Strong understanding of US compliance requirements (ERISA, ACA, COBRA, HIPAA, etc.).
- Experience working with benefits brokers, carriers, and HRIS/benefits platforms.
- Experience working with HRIS and benefits administration systems.
- Excellent attention to detail, organizational skills, and ability to handle confidential information.
- Strong interpersonal and communication skills, with the ability to support employees across diverse cultures and time zones.
- Strong analytical, organizational, and problem-solving skills.
- Must have a working laptop/pc and internet and back-up connection.
- Agile professional who excels in a fast-paced environment and thrives on continuously pivoting strategies to drive business needs forward.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
U.S. benefits administrationcompliance requirementsbenefits utilization analysisHRISbenefits administration systemsopen enrollment managementbilling managementclaims resolutionemployee benefits documentationprocess improvement
Soft skills
attention to detailorganizational skillsinterpersonal skillscommunication skillsanalytical skillsproblem-solving skillsability to handle confidential informationsupport across diverse culturesadaptabilityfast-paced environment