TechnologyAdvice

IT Support

• Oversee daily activities, including ticket management and strategic projects, ensuring smooth operations.
• Facilitate seamless communication and collaboration between IT teams in the APAC region and the United States, streamlining processes and enhancing efficiency.
• Configure networks, manage Google Workspaces and provide end-user support. Refine onboarding and offboarding procedures to ensure employees are productive from day one.
• Champion security improvements, securing hardware and systems while providing daily hands-on support to users and the team to meet business goals.
• Maximize vendor value and impact by managing new and existing vendor relationships. Handle hardware procurement logistics, shipping/receiving, and repairs/upgrades for APAC staff, ensuring optimal operational efficiency.

IT Support Lead

Human Resources

• Own end-to-end administration of U.S. employee benefits, including medical, dental, vision, life, disability, leave programs, wellness, and retirement, and other perks, from new hire enrollment and open enrollment through employee terminations and COBRA support.
• Lead and support annual U.S. open enrollment and coordinate global enrollment activities, including vendor coordination, system configuration, employee communications, enrollment validation, and post-enrollment audits.
• Administer the U.S. 401(k) retirement program, including enrollments, contribution changes, loans, distributions, catch-up contributions, and coordination of annual 401(k) audits.
• Ensure accurate benefits enrollment, eligibility, and life event processing in the HRIS, perform regular data quality checks, and provide benefits-related reporting, billing, and allocation support.
• Serve as the primary point of contact for employees and managers on benefits-related questions, including plan provisions, enrollments, claims issues, status changes, and retirement inquiries.
• Process and administer U.S. leaves of absence, including medical, personal, disability, and FMLA leaves, and interpret FMLA and ADA requirements in partnership with HR leadership.
• Ensure ongoing compliance with applicable U.S. benefits and leave regulations, including ERISA, ACA, COBRA, HIPAA, FMLA, and ADA, and support compliance needs for global benefits programs.
• Support global benefits administration, ensuring alignment with established processes, guidelines, and global best practices.
• Act as the primary liaison with benefits brokers, carriers, retirement plan providers, and third-party administrators, and partner closely with Payroll and Finance to ensure accurate deductions, contributions, reconciliations, reporting and record keeping.
• Monitor benefits utilization, costs, and trends, providing insights and recommendations to HR leadership on program performance and competitiveness.
• Research, benchmark, and recommend market-competitive benefits and recognition programs to enhance the global employee experience and strengthen total rewards strategy.

Benefits Specialist

Marketing

• Build and deepen relationships with publishers, platforms, and media/tech partners aligned to Avani’s service lines.
• Serve as a key contact for partner program development, including inventory access, audience options, pricing structures, targeting capabilities, and performance benchmarks.
• Identify and secure preferred pricing, custom packages, and partnership opportunities that improve proposal competitiveness and commercial outcomes.
• Maintain a strong understanding of the partner ecosystem, including what is performing, where to place spend, which partners are innovating, and how Avani can differentiate in market.
• Own the development of client-facing proposals that clearly articulate business goals and success criteria, including pipeline, leads, awareness, and ABM.
• Build value-driven, conversion-focused proposal narratives that support sales and leadership in winning new business.
• Create and maintain repeatable proposal assets, including partner one-sheets, pricing frameworks, case study summaries, pitch templates, and differentiators.
• Develop cross-channel media plans aligned to Avani’s full-funnel approach across paid social, paid search, programmatic, and partnered media.
• Collaborate with internal teams to ensure plans are executable, measurable, and aligned to client objectives.
• Work closely with the President on partner strategy, proposal standards, and go-to-market improvements.
• Coordinate with sales and client teams to gather inputs, manage timelines, and deliver proposals on schedule.
• Continuously improve proposal workflows to increase speed, quality, and close-rate impact.

Agency Marketing Architect

Events

• Oversee the complete lifecycle of virtual and in-person event planning and execution.
• Manage multiple events concurrently ensuring tasks, deadlines, and cross-functional communications are handled effectively and without error, with an expected workload of 10-15 active events at any time.
• Serve as a Cvent Webinar Super User, responsible for:
• Developing event and registration landing pages.
• Uploading assets and pre-recorded videos.
• Building the virtual event environment.
• Tracking registrations.
• Generating pre- and post-event metric reports.
• Conducting run-throughs.
• Leading live and simulive virtual events.
• Collaborate cross-functionally with content writers, social media managers, and graphic designers to develop event promotion plans.
• Establish and maintain strong relationships with key stakeholders by clearly communicating timelines and expectations to clients, ensuring optimal experiences for both clients and attendees.
• Provide regular project updates to clients.
• Deliver post-event reports to internal teams and clients.
• Scout and secure venues, vendors, crew, speakers, and other items as needed for in-person events.
• On-site event management for Roundtable Lunches, Lunch & Learns, Networking Dinners, and other events as needed.
• Cross-channel attendee-management and procurement, including email, LinkedIn messaging, and phone outreach.
• Stay up-to-date with industry trends and best practices to continuously improve event offerings.

Event Manager

Customer Success Manager

• Partner with Client Success and Sales to review signed agreements, clarify deliverables, and set accurate client expectations.
• Participate in all assigned internal planning calls and post-sale client calls, ensuring key takeaways and next steps are documented.
• Prepare and deliver Kick-Off Call decks, leading assigned agenda sections and ensuring client alignment.
• Collect, verify, and organize all creative assets, targeting details, and launch materials before campaign start dates.
• Monitor campaign pacing daily and flag potential underdelivery or performance risks to Client Success and Sales, providing actionable recommendations.
• Respond to all client inquiries within the agreed SLA (e.g., same business day), maintaining TechnologyAdvice’s reputation for speed and reliability.
• Work with Client Success Team Members and Sales to respond to client feedback and provide recommendations and optimizations for their campaigns.
• Document client feedback in the appropriate system for visibility across internal teams.
• Recommend and implement optimizations based on performance trends, client feedback, and category insights.
• Proactively identify upsell or cross-sell opportunities and share with Sales.
• Liaise with Product, Operations, and other internal teams to address client questions and resolve issues.
• Utilizes several internal tools to review and analyze data, manage client accounts, and support client needs effectively.
• Contribute to process documentation and efficiency initiatives; test and refine new workflows.
• Assist with onboarding and mentoring new team members.

Client Success Manager

• Build strong partnerships with clients by managing day-to-day communication, responding quickly to requests, and proactively reaching out to review performance, share insights, and align on goals.
• Set up, monitor, and optimize client programs in Salesforce, ensuring accuracy and troubleshooting issues as they arise.
• Analyze campaign performance and client feedback to deliver clear, actionable recommendations that improve outcomes.
• Lead client onboarding and present Campaign Reviews, translating results into business-level insights that drive strategic discussions.
• Collaborate across internal teams to refine processes, identify challenges, and recommend creative solutions that enhance both efficiency and client success.
• Take ownership of account health by anticipating client needs, addressing potential risks early, and ensuring programs deliver against expectations.
• Serve as the connector between clients and internal teams, ensuring that client objectives are understood, priorities are aligned, and deliverables meet the highest standard.

Client Success Coordinator

• Collaborate with Client Success counterparts to ensure smooth program execution.
• Set up and maintain programs in Salesforce, ensuring accurate data entry.
• Create and edit landing pages in Unbounce.
• Develop client-facing reports using Infogram.
• Assist in preparing proposals and analyzing lists for proposal development.
• Generate custom ad hoc reports as needed.
• Respond promptly to Client Success counterparts to ensure timely task completion.

Client Success Operations Coordinator

Account Executive

• Develop and execute strategic account/territory plans to grow client accounts and increase annual value.
• Prospect effectively, deliver compelling sales pitches and achieve sales quotas through organized time management.
• Create and implement sales and business development strategies to drive pipeline growth and identify customer needs through market research.
• Craft personalized value propositions, deliver tailored proposals, and set clear expectations for TechnologyAdvice offerings.
• Negotiate and close deals, handle objections and manage annual contract renewals.
• Stay updated on industry trends, and competitors, and collaborate with client success to ensure exceptional service and repeat business.

Account Director

Account Manager

• Develop and execute a comprehensive account/territory plan
• Grow client accounts both in terms of their finite number, and their annual value
• Prospect effectively, organizing your time, and deliver professional and memorable sales pitches to new prospects and existing contacts to achieve quota.
• Create and execute key sales and business development strategies to increase pipe
• Conduct market research to identify selling possibilities and evaluate customer needs.
• Create personalized compelling value propositions around TechnologyAdvice’s offerings and deliver appropriate proposals that accurately describe those products and set proper expectations.
• Negotiate and close deals, handle objections and challenges, and manage annual contract negotiations
• Remain current on industry trends, market activities and competitors.
• Collaborate with client success to ensure best-in-class service that maximizes repeat business and high regard.

• Administer and manage U.S. employee benefits programs, including medical, dental, vision, life insurance, disability, retirement (401k), wellness initiatives, and other perks.
• Partner with brokers, carriers, and vendors to oversee open enrollment, renewals, enrollments, billing, and benefit communications.
• Support benefits administration in the Philippines, UK, and APAC, ensuring compliance with local labor laws and alignment with global best practices.
• Serve as the primary point of contact for employee benefits inquiries, life event changes, and claims resolution, delivering timely and professional support.
• Collaborate with payroll and HR to ensure accurate deductions, reporting, and recordkeeping.
• Monitor benefits utilization, costs, and trends, providing insights and recommendations to HR leadership on program performance and competitiveness.
• Research, benchmark, and recommend market-competitive benefits and recognition programs to enhance the global employee experience and strengthen total rewards strategy.
• Ensure compliance with U.S. federal and state laws (ERISA, ACA, HIPAA, COBRA) and applicable international regulations.
• Develop and maintain clear, employee-friendly benefits documentation and communications.
• Support core HR functions such as onboarding, offboarding, policy updates, and compliance, contributing to continuous process improvement across People Operations.
• Perform other related duties and projects as assigned.

Senior Benefits Specialist

Content Manager

• Lead ideation and end-to-end delivery of high-impact commercial content across formats (articles, reports, research, infographics, video, and more).
• Set, uphold, and continuously raise commercial content standards to ensure best-in-class quality and consistency.
• Translate forward-thinking industry insight into distinctive, strategically grounded content that strengthens our offering.
• Own major client briefs—developing original concepts, shaping narratives, and guiding projects from pitch through execution.
• Contribute to RFPs and large proposals with compelling, feasible, insight-backed creative strategies.
• Pitch and present impactful ideas confidently to senior stakeholders and clients, adapting storytelling to audience needs.
• Audit editorial quality and workflows, identifying gaps and implementing scalable improvements to boost efficiency and performance.
• Partner cross-functionally with content, sales, and adjacent teams to develop proactive, data-informed recommendations for clients.

Senior Commercial Content Editor

• Engage senior decision-makers across executive, sales, marketing, and operations teams to recommend and drive adoption of TechnologyAdvice’s marketing solutions.
• Proactively generate new revenue opportunities through cold outreach, personal network development, outbound events, and social selling across relevant platforms.
• Build a deep client understanding of their products, partner ecosystems, and ideal customer profiles to align solutions with business goals.
• Create and execute targeted sales and business development initiatives that expand pipeline and accelerate deal flow.
• Conduct ongoing market and account research to uncover needs, identify selling opportunities, and stay ahead of customer priorities.
• Manage the full sales cycle from prospecting to relationship-building, proposal development, and solution presentation.
• Develop and deliver compelling value propositions and accurate proposals, setting clear expectations and positioning TA offerings effectively.
• Negotiate contracts and close deals by confidently addressing objections, leveraging TA enablement resources, and representing the company at conferences and client meetings.

Content Marketing Manager

• Develop, manage, and optimize our Content Marketing and Thought Leadership programs to help TechnologyAdvice create a highly engaged following of B2B marketing professionals.
• Manage our blog, research report, handbook, and eBook strategies, including content writing/production and managing delivery from various internal contributors.
• Own our bi-weekly Marketing Insiders newsletter with the goal of increasing our subscriber base quarter-over-quarter because people love it so darn much.
• Act as the showrunner for our forthcoming “Demand’splaining” podcast including guest recruitment, episode recording preparation, and editing/publishing of final content.
• Source, create, and edit video content for new LinkedIn, Instagram, and YouTube channels.
• Manage the planning and delivery of timely research reports that position TechnologyAdvice as a leading authority on B2B Buyer Trends and Demand Generation strategies.
• Work closely with other team members to align our content strategy with our demand generation, sales enablement, and account-based marketing programs.
• Track and report on the impact of various content and thought leadership programs.

Email Marketing Manager

• Own the execution and optimization of 30+ email newsletters per week, ensuring high-quality content and delivery.
• Develop email marketing strategies that drive audience engagement, retention, and revenue growth.
• Create compelling email content, including copywriting, layout design, and visual selection, to maximize open and click-through rates.
• Analyze and interpret email performance data, identifying trends and actionable insights to improve overall campaign effectiveness.
• Conduct A/B testing on subject lines, content variations, CTAs, and layouts to refine engagement strategies.
• Design and manage automated email workflows, such as welcome series, nurture campaigns, re-engagement, and win-back programs.
• Implement best practices for email deliverability, segmentation, and personalization to increase audience relevance and engagement.
• Regularly audit and clean email lists to maintain high deliverability and reduce churn.
• Collaborate cross-functionally with content, product, and sales teams to align email strategies with business goals.
• Manage sponsorship placements within newsletters, optimizing ad performance and increasing revenue.

Email Marketing Specialist

• Collaborate across the TechnologyAdvice marketing team to support the planning, delivery, and reporting for various types of marketing campaigns
• Manage our email marketing and content calendars to ensure consistent and impactful delivery of marketing messages to our current audience
• Support market research efforts to help drive positioning, messaging, and competitive intelligence
• Support the planning and management of Event sponsorships as well as TechnologyAdvice’s own hosted events for prospects and clients
• Collaborate with team members to execute integrated marketing campaigns to drive leads, pipeline, and revenue for the Sales team
• Assist in reporting and data collection using tools like HubSpot and Salesforce for evaluating marketing program effectiveness.