TECHNOLOGIES 2W

Consultant

• Be the tech hero for clients, troubleshooting and crushing hardware, software, and network issues.
• Lead system upgrades and migrations (servers, email, cloud—you name it).
• Keep client networks humming—servers, switches, routers, firewalls, the works.
• Slam-dunk client problems with speed and swagger.
• Escalate the tough stuff to Level 3 (soon to be you) or vendors when needed.
• Lock down client backups, disaster recovery like a pro.
• Team up with Level 1 techs and other problem solvers to keep clients stoked.
• Stay in the loop with clients, delivering updates that keep them smiling.

IT Consultant