Technogym

Inside Sales Representative

Technogym

full-time

Posted on:

Location Type: Office

Location: Jersey City • New Jersey • United States

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Salary

💰 $65,000 - $70,000 per year

Job Level

Junior

About the role

  • Achieve direct and indirect sales targets for the different lines of business, including Digital Solutions
  • Manage inbound interactions (calls, chat, email…) for both B2B and B2C customers, with attention and speed, offering tailored solutions
  • Manage outbound activities on customer base and prospects across all lines of business, and engage new contacts in Commercial segments
  • Build long-term relationships with customers through value-oriented proposals
  • Provide high-quality online assistance, guiding customers to the best product/service
  • Handle daily back-office tasks (e.g., quotations, task updates, appointment creations across sales channels)
  • Maintain accurate and complete data in the CRM system
  • Provide market feedback to improve offerings, process, and services
  • Support marketing campaigns and initiatives
  • Oversee the process from order to delivery and installation, checking satisfaction and upselling additional products or services where applicable

Requirements

  • Proven experience in phone sales techniques
  • Experience in Luxury Sales and/or Customer Service environments for specialized Home sales, or in Commercial sales roles
  • Excellent communication and interpersonal skills, with an understanding of consumer purchasing habits, often influenced by emotional drivers and requiring seamless decision-making
  • Long-term customer relationship approach
  • Familiarity with digital tools and CRM systems
  • Excellent written, oral & listening skills
  • Proactive, enthusiastic, and with a problem-solving mindset
  • Bachelor’s Degree preferred but not required
  • Knowledge of Salesforce is a plus
  • Passion for fitness/wellness
  • Ability to work on-site 5x/week at our Jersey City offices
Benefits
  • Medical, dental, and vision insurance - effective first day of employment
  • 401k with company match - effective first day of employment
  • PTO - vacation, sick, and holiday
  • On-site gym for employee use
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
phone sales techniquescustomer servicesalesquotationstask updatesappointment creationupselling
Soft Skills
communication skillsinterpersonal skillsproblem-solving mindsetproactiveenthusiasticlong-term customer relationship approachlistening skills
Certifications
Bachelor’s Degree