Techmer PM

Manager

• Lead initiatives to introduce new products into distribution channels, including pilot launches, partner training, and feedback gathering.
• Track adoption and performance of new products; report monthly to the BU Director.
• Identify gaps and opportunities in the current portfolio; collaborate with Product Development and Marketing to build offerings aligned with emerging trends (e.g., sustainability, healthcare, advanced materials).
• Monitor competitor activity; provide quarterly competitive landscape reports with recommended strategic adjustments.
• Analyze product performance to identify optimization opportunities and support continuous improvement.
• Ensure distribution partners receive best‑in‑class service and support.
• Meet service level standards: - Respond to inquiries within 24 hours - Deliver quotes within 48 hours - Confirm purchase orders within 48 hours - Provide shipment tracking within 24 hours - Resolve complaint investigations within 14 days.
• Provide monthly customer service performance reports jointly with the Key Account Manager.
• Develop and execute growth plans for distribution channels across regions and vertical markets.
• Set clear growth targets for each distributor; track and report performance against KPIs.
• Identify and cultivate high‑potential accounts; partner with Sales and Marketing to deploy tailored growth strategies focused on margin improvement and pipeline development.
• Co-fund, coordinate, and execute joint marketing campaigns (webinars, email marketing, social media pushes) with distribution partners.
• Maintain and update dashboards tracking product launches, market expansion, and initiative-driven revenue growth; review monthly with BU Director.
• Lead initiatives aligned with industry trends such as sustainable polymers, advanced recycling, and digital transformation.
• Gather feedback from customers and internal teams to continually refine strategies.
• Implement process improvements that reduce time-to-market for new products and market entries.
• Support management of the distribution budget, including cost tracking and monthly reporting.

Business Development Manager, Distribution