Techmer PM

Sales Engineer

• Engages customers at multiple levels, from procurement to technical to mid-level executives and senior executives.
• Has the ability to connect with and gain rapport with people in various functions and levels of management.
• Strategy Development for Area of Responsibility
• Pursue partnerships that will drive growth
• Develop applications into the market by ensuring product offering matches customer/market technical and commercial needs while also being attractive commercially for TPM
• Feed Voice of Customer regarding product, market, application and commercial needs to internal stakeholders to drive continuous improvement in our performance and offerings
• Supports industry events in coordination with Market Manager and Business Leader
• Development and management of a robust opportunity pipeline that is accurately represented in Salesforce
• Customer visits, calls, communication with Call Reports out to stakeholders
• Robust recording of Account and customer details in Salesforce
• Initiation and management of Work Orders to Tech Service
• Project Management of key technical or commercial initiatives
• Ensure financial considerations – customer setup, adherence to terms, etc.
• Forecasting in partnership with SIOP lead
• Drive new customer development
• Drive new business at existing customers
• Own some customer management (Accounts/Territories assigned)
• Identify top strategic customers and manage team to develop strategies to gain share and grow business
• Customer events and entertainment
• Manage and record complaints and returns
• Collaborate with technical, SC, CS, manufacturing, HR, Finance and LT to ensure Techmer PM is driving best in class service, quality, technology, and financial performance
• Identify key customers and resources needed for technical visits and customer service prioritization

Sales Engineer – Business Development Manager, Engineered Compounds

• Manage highly complex accounts, with multiple locations and functions that require the coordination of various Techmer PM resources to achieve maximum growth of sales and profits.
• Engages customers at multiple levels, from procurement to technical to mid-level executives and senior executives.
• Has the ability to connect with and gain rapport with people in various functions and levels of management.
• Strategy Development for Area of Responsibility.
• Pursue partnerships that will drive growth.
• Develop applications into the market by ensuring product offering matches customer/market technical and commercial needs while also being attractive commercially for TPM.
• Feed Voice of Customer regarding product, market, application and commercial needs to internal stakeholders to drive continuous improvement in our performance and offerings.
• Supports industry events in coordination with Marketing and Business Leader.
• Development and management of a robust opportunity pipeline that is accurately represented in Salesforce.
• Customer visits, calls, communication with Call Reports out to stakeholders.
• Robust recording of Account and customer details in Salesforce.
• Initiation and management of Work Orders to Tech Service.
• Project Management of key technical or commercial initiatives.
• Ensure financial considerations – customer setup, adherence to terms, etc.
• Forecasting in partnership with SIOP lead.
• Drive new customer development.
• Drive new business at existing customers.
• Own some customer management (Accounts/Territories assigned).
• Identify top strategic customers and manage team to develop strategies to gain share and grow business.
• Customer events and entertainment.
• Manage and record complaints and returns.
• Collaborate with technical, SC, CS, manufacturing, HR, Finance and LT to ensure Techmer PM is driving best in class service, quality, technology, and financial performance.
• Identify key customers and resources needed for technical visits and customer service prioritization.