TechBiz Global

Business Systems Analyst

TechBiz Global

full-time

Posted on:

Location Type: Remote

Location: Colombia

Visit company website

Explore more

✨ AI Apply
Apply

Tech Stack

SQL

About the role

  • Carries out analysis and interpretation of client requirements in the light of the existing software systems developed by our client
  • Performs gap analysis of new requirements against existing functionality
  • Creates detailed use cases
  • Assists in managing client delivery and release schedules for projects, changes, service requests and mandatory releases as per clients’ SLAs
  • Takes responsibility of the overall progress of assigned tasks upon which he/she is working with strict adherence to SLA and quality standards
  • Acts as a central point of contact (via e-mail, teleconferencing and on-site workshops) for clients in order to understand, gather and analyse their business requirements
  • Document high level test cases to ensure that the QA team has the necessary knowledge to prepare functional and regression test cases and viable acceptance criteria
  • Participates in the review of the detailed test cases with QA team to ensure it meets client requirements and represent end-users in the UAT phase
  • Creates viable specifications which lead to applicable acceptance criteria and High Level Test Cases emerging from client requirements
  • Delivers release to clients and provide support during implementation
  • Participates in onsite support or training as per clients’ request
  • Works closely with clients and colleagues to facilitate migration of data to/from the software systems
  • Maintains status reports for all tasks on a regular basis
  • Establishes a good working relationship with customers and other peers

Requirements

  • Advanced diploma in ICT / Bachelor of Science in Business Analytics or Software Development / Bachelor's Degree in Computer Science or information systems / Degree in Business with IT - Master’s degree is desirable
  • Extensive experience in business requirements gathering, business requirements definition, and system configuration and design
  • Knowledge of financial services industry and an understanding of end-to-end systems development life cycles
  • Minimum 4 years of work experience in a similar role
  • Exhibit strong documentation skills
  • Must be proficient in SQL Language
  • Must be able to facilitate remote and face to face client meetings
  • Must have strong written and oral communication skills
  • Must be autonomous within a team that is passionate about delivering quality.
  • Preferably should have a good knowledge of the payments industry
  • Preferably have knowledge of user stories or use cases
Benefits
  • Knowledge Transfer sessions
  • 2nd line support for clients
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SQLbusiness requirements gatheringbusiness requirements definitionsystem configurationsystem designgap analysisuse casestest case documentationUATdata migration
Soft Skills
strong documentation skillswritten communicationoral communicationclient relationship managementautonomyteam collaborationfacilitation skillsanalytical skillsproblem-solvingattention to detail
Certifications
Bachelor of Science in Business AnalyticsBachelor's Degree in Computer ScienceDegree in Business with ITMaster’s degree (desirable)