TECH5 USA

Inside Sales Manager

TECH5 USA

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $65,000 - $90,000 per year

About the role

  • Develop and implement sales strategies to expand the customer base and meet revenue targets
  • Monitor sales metrics and generate reports to track performance and identify opportunities for improvement
  • Collaborate with marketing and product teams to align strategies and ensure effective lead generation
  • Build strong relationships with existing clients to ensure satisfaction and retention
  • Identify and pursue opportunities to upsell and cross-sell software solutions
  • Act as a point of escalation for client concerns and resolve issues promptly
  • Streamline and optimize sales processes to improve efficiency and productivity
  • Implement and utilize CRM tools effectively to manage leads, pipeline, and customer data
  • Stay updated on industry trends and competitor activities to identify new opportunities
  • Work closely with the product team to understand software features and benefits
  • Provide insights to the leadership team regarding market trends, customer feedback, and sales forecasts
  • Foster a collaborative culture within the team to share best practices and drive innovation
  • Enter Purchase Orders and customer invoices into QuickBooks On-Line
  • Follow up with customers on accounts receivable, as needed
  • Provide expertise in vendor procurement of customer hardware
  • Complete annual security training and adhere to TECH5 USA’s security policies and procedures; notifies IT with any suspicious emails or other activity
  • Perform other job-related duties and responsibilities as may be defined or assigned from time to time

Requirements

  • Bachelor’s degree in business, marketing, or a related field
  • Proven experience as an Inside Sales Manager or in a similar role within the technology or software industry
  • Knowledge of biometrics and working with law enforcement is a plus
  • Strong leadership and team management skills, with a track record of achieving sales targets
  • Excellent communication, negotiation, and interpersonal skills
  • Proficiency in CRM tools and sales analytics platforms (e.g., Zoho, Salesforce, HubSpot)
  • Working knowledge of QuickBooks and Odoo
  • A deep understanding of customer software solutions and their applications in various industries
  • Ability to thrive in a fast-paced, technology-driven environment
  • The highest level of integrity
  • Ability to work as part of a team
  • Detail-oriented, deadline focused, budget conscious, and able to effectively handle multiple tasks simultaneously; able to prioritize and work in a fast-paced environment
Benefits
  • Very generous paid time off policy
  • Retirement Savings in a 401K
  • Great company culture of collaboration, honesty and integrity
  • Medical, Dental, Vision, Disability, Accident and Life insurance
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales strategiessales metricslead generationupsellingcross-sellingsales processes optimizationvendor procurementcustomer software solutionsnegotiationsales analytics
Soft Skills
leadershipteam managementcommunicationinterpersonal skillsdetail-orienteddeadline focusedbudget consciousability to prioritizecollaborationintegrity
Certifications
Bachelor’s degree in businessBachelor’s degree in marketingannual security training