TECH5 USA

Project Manager

• Communicates with internal teams and customers to plan and review implementation status.
• Manages customer expectations relating to schedule, scope, quality, and acceptance.
• Creates and manages project schedules, resource plans and communication plans.
• Creates and manages project issues, risks, and action items.
• Escalates project issues to project sponsor and senior management as appropriate.
• Responsible for the timely delivery of high-quality implementations to customers.
• Coordinates delivery team activities for customer environments.
• Create streamlined repeatable processes and templates for the implementation of customer projects.
• Ensures adherence to TECH5 US Project Management policies based on Project Management Institute, Agile, and company, best practices.
• Participates in internal and customer status meetings; provides status reporting to project team.
• Ensures efficient transition of project through planning, development, deployment, support and administration.

QA Engineer

• Member of a team of quality assurance engineers working on QA process, tools, execution, and software delivery.
• Contributes to preparation of detailed software analysis and design artifacts to establish software acceptance.
• Contributes to the software product or system to determine test requirements, test strategies and assess.
• Applies analysis concepts, techniques, tools, and standards to breakdown assigned projects into testable units with visible acceptance criteria.
• Prepares detailed test plans, test cases, reports, and release notes as the role requires.
• Performs software installation and system testing.
• Tests and verifies system and database models to ensure quality and compliance.
• Participates in continuous refinement and improvement process.
• Implements software testing processes and best practices.
• Submits to and passes enhanced criminal and background checks conducted by individual customers utilizing their requirements to be cleared.
• Completes annual security training and adheres to TECH5 USA’s security policies and procedures; notifies IT with any suspicious emails or other activity.
• Performs other job-related duties and responsibilities as may be defined or assigned from time to time.

Project Manager

Software QA Engineer