Tech Minds Agency

SAP CRM Functional Consultant – SAP CRM 7.0

Tech Minds Agency

contract

Posted on:

Location Type: Remote

Location: India

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About the role

  • Work as an SAP CRM 7.0 Functional Consultant supporting ongoing projects and enhancements.
  • Lead/participate in requirement gathering, solution design, configuration, testing, and deployment activities in SAP CRM.
  • Own and drive solutions in the CRM Business Partner and CRM Sales areas, ensuring alignment with business processes and compliance requirements.
  • Interact closely with business stakeholders to understand pain points, propose best-practice solutions, and prepare functional specifications for any developments or integrations.
  • Configure and support CRM business processes including opportunity management, order management, activities, and related master data.
  • Coordinate with technical teams (ABAP/PI/Integration) for developments, interfaces, and issue resolution.
  • Perform functional testing, system integration testing, and support UAT; handle defect analysis and resolution within agreed SLAs.
  • Prepare and maintain process documentation, configuration documents, and user training materials.
  • Provide post go-live support, analyze incidents, and drive continuous improvement in CRM processes.
  • Provide application support, including incident analysis, root cause identification, and permanent fixes for recurring issues.

Requirements

  • Strong hands-on experience with SAP CRM 7.0 as a Functional Consultant.
  • Deep expertise in: CRM Business Partner (BP roles, BP relationships, BP grouping, number ranges, integration with ECC if applicable).
  • CRM Sales processes (opportunities, quotations, sales orders, activities, partner functions, pricing basics, etc.).
  • Solid understanding of CRM organizational model, master data, and common sales-related configuration.
  • Very strong communication skills in English, with the ability to interact directly with business users and global stakeholders.
  • Ability to work independently with minimal supervision, manage priorities, and communicate status and risks proactively.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SAP CRM 7.0CRM Business PartnerCRM Sales processesopportunity managementorder managementmaster datafunctional testingsystem integration testingUATdefect analysis
Soft Skills
strong communication skillsability to interact with business usersindependent workmanage prioritiesproactive communication