Tech Minds Agency

Cloud Engineer

• Design, develop, and implement customized solutions for clients using Salesforce Health Cloud platform
• Collaborate with cross-functional teams to gather requirements, design solutions, and implement new features
• Configure and customize Salesforce Health Cloud to meet specific business needs
• Develop and maintain integrations with other systems and applications
• Troubleshoot and resolve technical issues related to Salesforce Health Cloud
• Keep up-to-date with the latest Salesforce Health Cloud features and updates
• Provide technical guidance and support to team members and clients
• Ensure the quality and performance of solutions by conducting thorough testing and debugging
• Document all technical specifications and processes for future reference.

Salesforce Health Cloud Developer – Freelance

Program Manager

• Oversee and coordinate Program Delivery for several work streams, ensuring alignment with project goals and timelines.
• Create & maintain comprehensive program and process documents to ensure clarity and transparency throughout the project lifecycle in accordance with established project governance.
• Coordinate IT, Business Unit (BU), and vendor review meetings, ensuring effective follow-ups on action items and progress.
• Track and coordinate the progress of the client's tasks and activities.
• Report projects and Program status to the Executive team in order to assess risks, issues, and impediments.
• Maintain ongoing communication with stakeholders regarding project progress, challenges, and strategies for resolution.
• Promote continuous improvement activities within the project team to enhance quality and optimize value delivery.
• Establish regular cadence for meeting with the teams to monitor progress.

Insurance

• Supporting data gathering, cleansing, and preparation for upload into Riskonnect (policies, claims, exposure schedules)
• Assisting with data migration, validation, and reconciliation against source documents and legacy spreadsheets
• Helping configure and test: o Insurance policy records and coverage details o Claims intake, tracking, and lifecycle workflows o User roles, permissions, and basic reporting
• Participating in user acceptance testing (UAT) and documenting issues, defects, and enhancement requests
• Supporting creation of system documentation, job aids, and basic training materials
• Acting as a point of coordination between internal users and the Riskonnect implementation team for testing feedback and issue resolution

Insurance Analyst

Consultant

• Deploying, configuring, and supporting AlloyDB Omni into a client's on-prem environment
• Hands-on experience with the AlloyDB Omni solution in an engineering capacity

AlloyDB Omni Solution Consultant

• Supporting data gathering, cleansing, and preparation for upload into Riskonnect (policies, claims, exposure schedules)
• Assisting with data migration, validation, and reconciliation against source documents and legacy spreadsheets
• Helping configure and test: o Insurance policy records and coverage details o Claims intake, tracking, and lifecycle workflows o User roles, permissions, and basic reporting
• Participating in user acceptance testing (UAT) and documenting issues, defects, and enhancement requests
• Supporting creation of system documentation, job aids, and basic training materials
• Acting as a point of coordination between internal users and the Riskonnect implementation team for testing feedback and issue resolution
• Assist with day‑to‑day insurance administration as needed during the implementation period
• Support claims tracking and reporting
• Help prepare renewal data, exposure summaries, and schedules for internal and external use
• Maintain organized records of policies, claims documentation, and correspondence

Network Engineer

• Design, plan, and optimize enterprise network infrastructure.
• Develop strategies for network systems using current and emerging technologies, including wireless solutions.
• Translate business and operational requirements into network architecture and design.
• Recommend network hardware, system management software, and architectural solutions.
• Approve and modify network architecture ensuring compliance with enterprise standards.
• Configure and maintain routers, switches, hubs, and firewalls.
• Monitor network performance and conduct capacity planning.
• Evaluate emerging technologies and recommend new solutions for enterprise deployment.
• Perform advanced troubleshooting of complex network issues.
• Develop automated troubleshooting scripts and resolution procedures.
• Provide second-level technical support to internal teams and external customers.
• Monitor the Service Desk ticketing system and respond according to SLAs.
• Ensure system availability, security, and confidentiality across the network environment.
• Serve as Project Leader or Subject Matter Expert (SME) on enterprise networking projects.
• Work on high-complexity technical issues involving multiple technologies and business units.
• Define enterprise-wide network architectures and design frameworks.
• Mentor and coach junior technical staff.
• Work on multiple concurrent projects and initiatives.
• Follow established team processes and operational procedures.
• Develop and maintain technical documentation for network systems and processes.
• Participate in change management processes.
• Facilitate hardware procurement and maintenance renewals.
• Track project time for professional services billing.
• Develop quality control methods to ensure system outputs meet organizational standards.
• Maintain network security standards and incident response readiness.
• Participate in Computer Security Incident Response Team (CSIRT) activities.
• Participate in Continuity of Operations (COOP) exercises and disaster recovery operations.
• Be available for on-call support and emergency response.
• Work during emergencies including disasters or system outages when required.

Network Architect – Senior Network Engineer

• Collaborate with clients to understand their business requirements and provide appropriate solutions using SAP SAC and Datasphere
• Design and implement SAP SAC and Datasphere solutions to meet client needs
• Develop and maintain technical documentation and training materials for SAP SAC and DataSphere
• Provide technical support and troubleshooting for SAP SAC and DataSphere related issues
• Conduct regular system audits and recommend improvements to optimize performance
• Stay updated with the latest developments in SAP SAC and DataSphere and provide recommendations for upgrades and new features
• Train and mentor junior team members on SAP SAC and DataSphere best practices
• Communicate effectively with clients and project teams to ensure timely and successful project delivery

SAP SAC, Datasphere Consultant

Security Operations

• Perform expert-level secure code reviews with a focus on OWASP Top 10 and CWE vulnerability classes.
• Identify, triage, and remediate application-layer vulnerabilities, including broken access control, IDOR, SQL injection, command injection, and deserialization flaws.
• Develop and maintain security automation tools using Python, GoLang, or JavaScript/TypeScript to streamline vulnerability detection and remediation processes.
• Conduct and document penetration tests, collaborating cross-functionally to drive remediation initiatives.
• Advise development teams on secure coding practices, bringing a proactive security mindset into the software lifecycle.
• Stay informed of emerging threats and incorporate best practices within the customer's environments.
• Communicate effectively through detailed written reports and verbal briefings, ensuring security findings are clearly understood and actionable.

SecOps Engineer – Freelance

Data Engineer

• Design and build scalable data pipelines
• Optimize data workflows for performance & reliability
• Handle large-scale structured & unstructured data
• Collaborate with cross-functional teams
• Ensure data quality, governance & security
• Implement best practices in data engineering

Senior Data Engineer

Software Engineer

• Design, develop, and implement BRM systems for clients using Oracle BRM software
• Collaborate with project managers and business analysts to gather and analyze business requirements
• Develop technical specifications and design documents
• Create and maintain BRM policies, rules, and workflows
• Troubleshoot and debug BRM applications
• Perform unit testing and participate in system testing and integration testing
• Provide technical support and guidance to clients during implementation and post-implementation phases
• Keep up-to-date with the latest trends and developments in BRM technology and make recommendations for improvements to our processes and systems

BRM Developer

Full-stack Engineer

• Maintenance of EBX repositories in production
• EBX technical design (models, views, business rules, workflows)
• Development of Java extensions and CI/CD pipelines
• Full application support (incidents, corrections, stabilization, optimization)
• Management of heritage documentation
• Coordination with internal teams (architecture, security, Ops)

Salesforce Health Cloud Developer – Freelance

Program Manager

Insurance Analyst

AlloyDB Omni Solution Consultant

Insurance Analyst

Network Architect – Senior Network Engineer

SAP SAC, Datasphere Consultant

SecOps Engineer – Freelance

Senior Data Engineer

BRM Developer

Technical Lead