Tech Firefly

Administration

• Serve as the **primary administrator** of the Intellum LMS platform, overseeing user management, permissions, system settings, learning paths, and data integrity.
• Manage and troubleshoot API integrations with external systems such as HRIS, CRMs, or reporting platforms.
• Handle large-scale batch data operations, including user provisioning, training data imports, updates, and error resolution.
• Troubleshoot technical issues related to inbound data tables, SCORM tracking, and LMS analytics.
• Write and execute SQL queries to support reporting, data validation, and learning analytics.
• Monitor and respond to a high volume of support tickets, ensuring timely resolution and stakeholder satisfaction.
• Collaborate with cross-functional teams in HR, IT, Compliance, and L&D to maintain platform stability and high data accuracy.
• Use tools like Jira, Asana, or Smartsheet to track administrative tasks, system requests, and platform improvements.
• Support QA and change management processes related to platform updates, data uploads, or integration releases.
• Provide regular reporting and insights using custom dashboards or data exports from the LMS.

LMS Platform Administrator – Intellum

Content Marketing Manager

• Review and discover new content as assigned by the Project Manager.
• Utilize internal management tools to classify and assign content into a product-specific content repository and database.
• Record and maintain all relevant information in structured spreadsheets.
• Review and analyze lists of data provided by the Project Manager for a variety of project purposes.
• Identify inconsistencies or anomalies in data and flag or resolve them as appropriate.
• Review videos or other data related to the application to assess content quality and identify data issues.
• Apply fixes within internal tools or spreadsheets, or report unresolved issues for escalation.
• Ensure alignment with internal content standards and data accuracy expectations.
• Conduct quality checks on each type of completed work across all team members to ensure compliance and consistency.
• Use agreed-upon quality forms and scoring methodologies to evaluate accuracy and completeness.
• Maintain records of QA results and communicate findings to relevant stakeholders.

Content Reviewer, Spanish

QA Engineer

• Own and lead the entire QA lifecycle, from initial test strategy definition through final deployment sign-off
• Define the exact scope of testing within the context of each release / delivery
• Design, create, modify and execute test plans and tests for the validation of new Salesforce features at both system and user level and drive to improve QA processes and methodologies
• Apply the appropriate test measurements and QA metrics during the testing phase and build custom QA reports for the engineering team
• Collaborate with project and engineering leads during the testing and deployment phases to ensure proper tool functionality during and after each release (dev and production instances): update project tracking records and inform project leads of QA results in a timely manner, identify issues and/or risks and work with engineering team to identify root cause of issues found
• Utilize testing and development best practices, patterns, and processes to continuously improve testing operations and quality of new feature releases

QA Test Lead

Full-stack Engineer

• Tech Firefly is teaming up with a tech company working in the construction industry to hire a Technical Lead for the team.
• Work on applications from scratch and lead development teams.
• Drive end-to-end execution of complex software initiatives.
• Provide technical & architectural guidance to development teams.
• Oversee design decisions, code quality, scalability, and maintainability.
• Lead Agile/Scrum ceremonies across large-scale teams.
• Resolve critical technical issues and ensure seamless delivery.
• Must be able to work on-site in Conshohocken, PA.