TeamViewer

Technical Integrations Engineer – Agentic AI Integrations

TeamViewer

full-time

Posted on:

Location Type: Hybrid

Location: 🇩🇪 Germany

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Job Level

Mid-LevelSenior

Tech Stack

ServiceNow

About the role

  • Act as the Technical Architect (all genders) for all AI-based integrations that contribute to an Agentic model framework, ensuring scalable, secure, and maintainable architectures
  • Design and implement custom agents across key enterprise ecosystems — including Microsoft M365 Copilot, Microsoft Security Copilot, Salesforce Agentforce, and ServiceNow NowAssist
  • Manage external development partners for the development of more advanced capabilities where needed
  • Define, build, and maintain all prompting, grounding, and contextualization frameworks required for generated AI agents
  • Create and maintain technical documentation, demo environments, architecture diagrams, and design blueprints, ensuring clarity and alignment across teams
  • Collaborate with cross-functional stakeholders (Product, R&D, Partner Engineering, and Business Development) to deliver integrated, end-to-end AI solutions
  • Participate in customer-facing meetings, workshops, and events to demonstrate prototypes, proof-of-concepts, and reference architectures
  • Stay ahead of emerging trends in Agentic AI, RAG architectures, and enterprise AI orchestration frameworks to inform TeamViewer’s roadmap.

Requirements

  • Several years of experience in software architecture, AI engineering, or Enterprise application integration roles
  • Bachelor’s degree in Computer Science, Software Engineering, or related technical field (Master’s preferred)
  • Proven experience architecting or integrating AI agent frameworks (e.g., OpenAI GPT, Copilot extensibility, Salesforce Agentforce, ServiceNow NowAssist)
  • Strong understanding of API-based and event-driven architectures, OAuth 2.0, and secure enterprise integration patterns
  • Solid knowledge of RAG (Retrieval-Augmented Generation), and prompt engineering concepts
  • Excellent communication and documentation skills; ability to explain complex technical designs to business and partner audiences
  • Passion for exploring new AI-driven integration paradigms and driving innovation in enterprise automation.
Benefits
  • Onsite Onboarding in our HQ office for an optimal start
  • Great compensation and benefits packages including company achievement bonus and stock-based options
  • Premiums for the private pension plan (BAV) up to the maximum amount are topped up by TeamViewer
  • Public transport friendly offices
  • Option to lease an e-bike
  • Special terms for local gyms
  • Access to Corporate Benefits platform with many discounts
  • Regular Team events and company-wide celebrations
  • Open door policy, no dress code rules, frequent all Hands and Leadership Lunches
  • Hybrid and Flexible work time with up to 60% home office
  • Work From Abroad Program allowing up to 40 days of work outside your contracting country

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
software architectureAI engineeringEnterprise application integrationAI agent frameworksAPI-based architecturesevent-driven architecturesOAuth 2.0RAGprompt engineering
Soft skills
communication skillsdocumentation skillscollaborationinnovation
Certifications
Bachelor’s degree in Computer ScienceBachelor’s degree in Software EngineeringMaster’s degree in related technical field