Account Manager
TeamSnap
full-time
Posted on:
Location Type: Remote
Location: Alabama • Alaska • United States
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Salary
💰 $65,000 per year
Job Level
About the role
- You’ll manage a portfolio of accounts and be responsible for establishing strong relationships and hitting retention and upsell goals
- You’ll be running a variety of engagement campaigns into your portfolio of accounts to identify challenges, educate customers, and create growth opportunities
- You’ll run demos of TeamSnap platform to show the value of new products or add-ons
- You'll follow up with accounts that request more information on new products and/or join webinars to create new opportunities
- You’ll use data analysis to assemble account plans, evaluate your business, drive the strategy, and communicate the results.
- You’ll drive a value-based sales process, uncovering customer needs through deep discovery and customized demonstrations of the specific capabilities of the product and/or processes that will solve the customer's needs.
- You’ll optimize your sales toolkit to produce the best possible full sales cycle conversion rate & close ratio.
Requirements
- Experience: Minimum 0-3 years in Customer Success Relationship Management or Account Management, preferably in a SaaS environment.
- Proven track record of hitting sales quotas.
- Ability to travel occasionally, including but not limited to our annual company meeting, periodic sales team meetings throughout the year, potential trade shows, and potential client visits.
- Sports industry experience (preferred)
Benefits
- Unlimited PTO and paid parental leave for ALL parents (not just primary or secondary)
- 100% premium coverage of medical/dental/vision for you and your family
- 401K to help you invest for the future
- $1,500 annual learning and development stipend
- Travel to fun locations for all-company meetings and team events
- Generous home office allowance to set you up for success
- TeamSnap SWAG to our store upon starting and a $50 credit on every work anniversary thereafter
- A monthly stipend reimbursement for health & wellness and so much more!
- TeamSnap Total Rewards
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analysissales processaccount managementcustomer success managementsales quotasengagement campaignsdemonstrationsupsellingretention strategiessales cycle optimization
Soft skills
relationship buildingcommunicationstrategic thinkingcustomer needs assessmentproblem solvingcollaborationadaptabilitycustomer educationdiscoverypresentation skills