Account Manager
Teams Squared
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Serve as the main point of contact for a portfolio of clients, ensuring a high level of satisfaction and responsiveness.
- Understand client needs and translate them into actionable plans for the delivery and support teams.
- Monitor active placements and project delivery, ensuring alignment with client expectations.
- Identify opportunities to upsell or expand services within existing accounts.
- Assist with onboarding new clients and building strong initial relationships.
- Track and report on client metrics, satisfaction, and retention.
- Contribute to improving account management systems and processes.
Requirements
- 3+ years in account management, client success, or business development roles—experience in a professional services environment strongly preferred.
- Background working in or with a law firm or similar structured organization is a plus.
- Strong interpersonal and communication skills with a client-first mindset.
- Proven ability to manage multiple client accounts and projects simultaneously.
- Experience working in remote environments with distributed teams.
- Tech-savvy with experience using CRM tools, project management platforms, and productivity software (e.g. HubSpot, Trello, Slack, etc.).
- Highly organized, detail-oriented, and proactive.
Benefits
- Opportunity for 100% remote work.
- Competitive compensation package.
- Fast-paced environment with opportunities for advancement.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
account managementclient successbusiness developmentproject deliveryclient metrics trackingupsellingonboarding
Soft skills
interpersonal skillscommunication skillsclient-first mindsetorganizational skillsdetail-orientedproactive