Teamified

Account Manager

Teamified

full-time

Posted on:

Location Type: Hybrid

Location: Quezon City • Philippines

Visit company website

Explore more

✨ AI Apply
Apply

About the role

  • Serve as the primary point of contact for assigned client accounts.
  • Build and maintain strong, trusted relationships with clients, key stakeholders, and decision-makers.
  • Understand client needs and objectives to ensure timely and successful delivery of tailored solutions.
  • Upsell relevant products and services to existing clients to enhance business value.
  • Develop new business opportunities within existing accounts and identify areas for improvement.
  • Forecast key account metrics and maintain accurate reporting on account status.
  • Communicate progress on monthly and quarterly initiatives to both internal teams and external stakeholders.
  • Prepare and deliver comprehensive reports on account performance and health.
  • Work closely with the Sales Team to uncover and pursue growth opportunities.
  • Proactively manage client requests, concerns, and escalations, ensuring resolution and satisfaction.
  • Drive client and staff retention strategies to foster organic growth and long-term partnerships.

Requirements

  • Minimum of 3 years of experience in account management, customer success, or a similar client-facing role.
  • Strong background in project management; experience in recruitment is a plus.
  • Proven ability to manage multiple accounts and projects simultaneously.
  • Excellent communication, negotiation, and interpersonal skills.
  • Strong analytical and problem-solving abilities.
  • Comfortable with CRM tools and data reporting platforms.
Benefits
  • Flexibility in work hours and location, with a focus on managing energy rather than time.
  • Access to online learning platforms and a budget for professional development
  • A collaborative, no-silos environment, encouraging learning and growth across teams
  • A dynamic social culture with team lunches, social events, and opportunities for creative input
  • Hybrid set up in **Quezon Ave, Quezon City 3x a week.**
  • HMO
  • 13th month pay
  • Leave Benefits
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
account managementcustomer successproject managementdata reporting
Soft Skills
communicationnegotiationinterpersonal skillsanalytical skillsproblem-solvingrelationship building