TeamForm

Consultant

• As an Solution Consultant, you will partner with enterprise customers to configure and implement TeamForm, guide adoption of TeamForm use cases, and ensure customers realize measurable value.
• You will work cross-functionally with TeamForm subject-matter experts (consultants, engineers, and data analysts) to deliver outcomes, capture feedback, and continuously improve how we deliver.
• Support customers to configure & implement TeamForm to realize value.
• Support customers to learn and use TeamForm (enablement, training, and adoption support).
• Grow customer usage of TeamForm.
• Provide customer feedback into Product.
• Engage and work with TeamForm SMEs to deliver for TeamForm customers, including other consultants, engineers, and data analysts.
• Support Sales when required (e.g., SME guidance, configuring demos, solution shaping).
• Facilitate testing and implementation of new features into customer environments.
• Codify standard practices consistent with our strategy (“the TeamForm way”).
• Engage senior stakeholders to explore and solve problems beyond the TeamForm's core offering.
• Help design and prioritize product features and contribute to release notes
• Propose code improvements to TeamForm (in consultation with TeamForm Product leads and engineers)
• Lead generation, negotiating deals
• Opportunistic: Authoring content for the TeamForm blog, community engagement

Customer Delivery Solution Consultant