Senior Data Analyst
TeamFeePay
full-time
Posted on:
Location Type: Hybrid
Location: Belfast • United Kingdom
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Job Level
About the role
- Own and manage customer data analytics, ensuring data accuracy, consistency, and reliability across systems
- Design, build, and maintain Tableau dashboards and reports to support executive, operational, and customer-facing use cases
- Partner with the CIO and senior stakeholders to define key customer metrics, KPIs, and reporting standards
- Analyse customer behaviour, lifecycle trends, retention, and revenue drivers to inform strategy and operational improvements
- Produce and analyse monthly internal management reporting decks and quarterly board-level presentations, delivering clear, accurate, and insight-driven commentary on customer performance, trends, and key business metrics
- Support data integration initiatives across CRM, billing, payments, and other core platforms
- Contribute to the development of TeamFeePay’s broader data and reporting platform, including future-state architecture
- Work closely with engineering, product, sales, and service teams to understand requirements and deliver insights
- Ensure best practices around data governance, documentation, and data quality
- Mentor junior analysts or contribute to raising data literacy across the organisation.
Requirements
- 5+ years’ experience in a data analyst or senior data analyst role
- Strong experience working with customer data in a SaaS, fintech, or payments environment (or similar)
- Advanced Tableau knowledge (required), including dashboard design, performance optimisation, and storytelling with data
- Strong SQL skills and experience working with large, complex datasets
- Proven ability to translate business needs into analytical solutions and clear insights
- Experience working closely with senior stakeholders and presenting findings clearly and confidently
- Strong attention to detail with a pragmatic, problem-solving mindset.
Benefits
- A collaborative and supportive culture and working environment with regular social and charity events
- Competitive salary and bonus
- Vitality healthcare
- Standard pension and holidays
- Professional development opportunities.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analyticsTableauSQLdata integrationdata governancedata qualitydashboard designperformance optimisationcustomer metricsanalytical solutions
Soft Skills
attention to detailproblem-solvingcommunicationmentoringstakeholder managementstrategic thinkinginsight deliverycollaborationdata literacypresentation skills