TeamBonding

Manager

• Own vendor acquisition strategy across inbound and outbound channels.
• Optimize the vendor journey from first touch → self-serve signup → live listing.
• Partner with Marketing on vendor-facing messaging, content, and campaigns.
• Analyze funnel performance and identify conversion opportunities.
• Ensure vendors can successfully self-serve onboarding with minimal friction.
• Own vendor onboarding resources, education, and success guidance.
• Step in for higher-touch conversations when vendors want to talk before going live.
• Continuously improve clarity, expectations, and vendor readiness.
• Serve as the primary relationship owner for active vendors.
• Monitor vendor quality, responsiveness, and event outcomes.
• Proactively address quality issues, vendor risks, and experience gaps.
• Collect vendor feedback and partner internally to improve the platform.
• Build and maintain a strong, engaged vendor community.
• Support long-term vendor retention and renewals.
• Encourage best practices and high-quality experiences across vendors.
• Own vendor marketplace KPIs and reporting.
• Share insights and recommendations to improve vendor growth and quality.
• Represent the vendor perspective in planning and decision-making.

Vendor Marketplace Manager