Commercial Customer Support Representative
team.blue
full-time
Posted on:
Location Type: Hybrid
Location: Leiden • Netherlands
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About the role
- Answering customer phone inquiries
- Analyzing customer wants and needs
- Advising on our products and services
- Identifying opportunities for cross-selling and upselling
- Building lasting customer relationships
- Ensuring a positive customer experience with every conversation
Requirements
- Strong communication skills in Dutch
- Customer-focused
- Affinity for IT
- Commercially oriented and proactive in identifying opportunities
- Enjoy customer service by phone
- Motivated by targets and challenges
- Eager to learn and open to coaching
- Enjoy collaboration and knowledge sharing
- Results-oriented and forward-thinking
- Positive and enthusiastic attitude
Benefits
- A paid and comprehensive induction period
- Sales training and personal coaching
- Guidance from experienced colleagues
- Career opportunities within our organization
- Work in a dynamic and commercial environment
- A close-knit, committed, and ambitious team
- Competitive salary with potential bonuses
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
strong communication skillscustomer-focusedcommercially orientedproactivemotivated by targetseager to learnopen to coachingenjoy collaborationknowledge sharingresults-oriented