TDS Telecommunications LLC

Sales

• Deliver sales results by providing exceptional customer service.
• Exceeds or meets monthly sales goals of strategic products such as but not limited to, Voice, High Speed Data, TV, and Internet Content Product Offerings.
• Consults with customers on service calls to identify customer technology needs and offer TDS product solutions they may not currently have and/or we can offer at a better value.
• Maintains and grows existing customer base by consistently providing exceptional customer service on all billing inquiries, seasonal service requests, toll inquiries, downgrades, and other miscellaneous inquiries.
• Is responsible for reselling customers on the benefits of having TDS service and subsequently protecting existing revenue.
• Keeps current with Promotions, Products and Technology necessary to Exceeding or Meeting Sales Goals.
• Maintains regular attendance and promptness for work.
• Special Projects as assigned by Supervisor.

Consumer Sales Advisor

Marketing Operations

• Partner with internal teams to deploy, optimize, and govern the marketing operations technology stack, including Customer Relationship Management (CRM), email, paid media, analytics, and related platforms.
• Ensure systems, integrations, and user enablement support business requirements, reporting needs, and scalable execution.
• Manage operational agency relationships, including scopes of work, Service Level Agreements (SLAs), and performance; identify optimization opportunities to improve quality, speed, and cost efficiency.
• Own performance and spend reporting for marketing operations, including dashboards, KPIs, and attribution with market-level detail.
• Establish data quality standards and governance to connect marketing activities to leads, traffic, and conversions, and communicate insights to stakeholders.
• Conduct Request For Proposals (RFPs) and vendor selection processes; manage system integration and development workstreams; and oversee budgets, contracts, and execution calendars to ensure on-time delivery, quality control, and cost efficiency.

Consumer Sales Advisor

Associate Manager – Marketing Operations, Enablement