Consumer Sales Advisor

TDS Telecommunications LLC

Inbound Sales Advisor at TDS Telecom focusing on sales and customer service in telecommunications. Leveraging cutting-edge fiber internet technology while maintaining customer satisfaction and achieving sales goals.

Posted 6/18/2026full-timeRemote • 🇺🇸 United StatesJunior💰 $18 - $26 per hourWebsite

About the role

Key responsibilities & impact

Deliver sales results by providing exceptional customer service.
Exceeds or meets monthly sales goals of strategic products such as but not limited to, Voice, High Speed Data, TV, and Internet Content Product Offerings.
Consults with customers on service calls to identify customer technology needs and offer TDS product solutions they may not currently have and/or we can offer at a better value.
Maintains and grows existing customer base by consistently providing exceptional customer service on all billing inquiries, seasonal service requests, toll inquiries, downgrades, and other miscellaneous inquiries.
Is responsible for reselling customers on the benefits of having TDS service and subsequently protecting existing revenue.
Keeps current with Promotions, Products and Technology necessary to Exceeding or Meeting Sales Goals.
Maintains regular attendance and promptness for work.
Special Projects as assigned by Supervisor.

Requirements

What you’ll need

6+ months experience in a sales role
2+ years’ experience using a PC with various software packages
6+ months experience in a fast-paced environment managing multiple tasks
6+ months experience working with detailed data
Understanding of the telecommunication industry
Understanding of telecommunication products and services
Excellent interpersonal communication skills (i.e., verbal, written, listening)
Ability to handle a high volume of phone calls in a structured, contact center environment
Problem solving skills (i.e. customer complaints, competitive issues)
Successful completion of classroom training will be required
Demonstrated success in a competitive sales environment
Able to Work Overtime with Advance Notice
Ability to Work shift with ending time of 10 p.m. CST and a Saturday Rotation

Benefits

Comp & perks

Medical Coverage
Dental Coverage
Vision Coverage
Life Insurance
401(k) Plan
Generous Vacation & Paid Sick Leave
Seven Paid National Holidays & One Floating Holiday
Paid Parental Leave (6 weeks after 12 months of employment)
Adoption & Surrogacy Assistance
Employee Assistance & Wellness Programs
Short-Term & Long-Term Disability
TDS Service Discounts
Education Assistance
Paid Volunteer Time

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

sales experiencecustomer servicedata managementtelecommunication productstelecommunication servicesproblem solvingPC software proficiencycompetitive salespromotions knowledgetechnology understanding

Soft Skills

interpersonal communicationverbal communicationwritten communicationlistening skillsmulti-taskingadaptabilitycustomer relationship managementtime managementteam collaborationovertime availability